Home Care Startup & Operations Consultant – Ontario

Company: Altura Care Group Inc.

Location: Mississauga, Ontario (Hybrid / Remote, with occasional GTA meetings)

Job Type: Contract / Project-Based Consulting

Compensation: Negotiable based on experience, project scope and deliverables

Schedule: Flexible, with sufficient availability to support startup planning, implementation and launch

About Altura Care Group Inc.

Altura Care Group Inc. is a newly incorporated Ontario company preparing to launch a premium private home-care service in Mississauga and surrounding GTA communities.

Our goal is to establish a reputable, professionally managed home-care organization providing safe, compassionate, reliable and high-quality services to clients and their families.

We are seeking an experienced Home Care Startup & Operations Consultant to work directly with the founder and provide comprehensive, step-by-step guidance throughout the development and launch of our agency.

The founder brings business ownership and management experience but is current to the home-care industry. We are therefore looking for someone who can proactively identify what needs to be done, establish priorities, guide implementation and help build the business from the ground up.

This is not a traditional nursing position or a role limited to providing occasional professional advice.

We are looking for someone who has personally participated in establishing, launching, expanding or managing a home-care agency, preferably within Ontario's private-pay home-care sector.

Key Responsibilities1. Startup Planning and Project Leadership

- Evaluate the company's current stage of development.
- Develop a comprehensive startup roadmap, including milestones, priorities, responsibilities and timelines.
- Identify the operational, staffing, administrative and regulatory preparations required before launch.
- Provide proactive, step-by-step guidance throughout the startup process.
- Assist with implementation, coordinate agreed activities and monitor progress.
- Identify when additional specialized professionals are required.

1. Business Model and Operational Development

- Advise on the selection of initial home-care services and service packages.
- Help establish pricing structures, staffing models and operational budgets.
- Develop practical workflows and day-to-day management procedures.
- Assist with organizational planning and operational responsibilities.
- Help establish sustainable processes that can support future business growth.

1. Regulatory Readiness, Policies and Risk Management

- Identify applicable Ontario home-care operational and regulatory requirements.
- Assist with insurance, privacy, employment and workplace safety preparations in coordination with qualified professionals.
- Help develop and implement essential policies, procedures and documentation.
- Establish processes for client intake, care planning, service agreements, incidents, complaints, emergencies and continuity of care.
- Help establish quality assurance and risk-management systems.

1. Recruitment, Staffing and Training

- Advise on the appropriate staffing and management structure.
- Help identify and recruit key local clinical and operational personnel.
- Develop job descriptions, recruitment procedures and interview criteria.
- Establish caregiver screening, onboarding, training and competency-assessment processes.
- Assist with supervision, performance evaluation and ongoing staff development systems.

1. Software and Administrative Systems

- Recommend appropriate home-care management and scheduling software.
- Assist with implementation of client records,



care documentation and staff scheduling systems.
- Establish administrative processes for time tracking, invoicing, payroll coordination and reporting.
- Help create practical systems that are efficient, secure and suitable for a growing agency.

1. Business Development, Referral Relationships and Client Acquisition

Strong preference will be given to candidates with proven hands-on experience acquiring private-pay home-care clients and developing referral relationships. An important objective for Altura is establishing a reliable client acquisition process from the beginning.

We are particularly interested in candidates who can help us:

- Develop a practical client acquisition and community outreach strategy for Mississauga and surrounding GTA communities.
- Identify appropriate referral partners, community organizations and professional contacts.
- Establish relationships with retirement residences, healthcare professionals, senior organizations and other relevant community partners.
- Develop introductory presentations, outreach scripts, follow-up procedures and lead tracking systems.
- Guide initial business development activities and participate in outreach where appropriate.
- Help generate and manage qualified client inquiries.
- Train and mentor an existing team member who will gradually assume responsibility for community outreach and business development.
- Establish measurable activities and sustainable processes for ongoing client acquisition.

We recognize that startup operations and business development are distinct areas of expertise. Candidates who are exceptionally qualified in startup operations but do not personally specialize in client acquisition are still encouraged to apply.

In such cases, we are open to engaging a separate experienced home-care business development specialist to lead outreach and train our team member.

1. Operational Launch and Early Client Support

- Develop a comprehensive launch-readiness checklist.
- Help establish client inquiry, assessment, onboarding and service delivery processes.
- Support preparation for accepting the agency's first clients.
- Assist with initial operational challenges and process improvements.
- Guide the transition toward independent day-to-day management by the founder and local team.

1. Ongoing Guidance and Knowledge Transfer

- Provide regular progress meetings and clear recommendations.
- Proactively identify upcoming tasks, priorities and potential challenges.
- Explain important operational decisions and industry practices.
- Help the founder develop the knowledge and confidence to manage the business effectively.
- Deliver agreed project milestones and practical implementation support.

Required Qualifications
- Significant operational, management or business development experience in the home-care industry.
- Direct experience establishing, launching, expanding or managing a home-care agency, preferably in Ontario.
- Strong understanding of home-care staffing, service delivery, operational systems and quality management.
- Demonstrated ability to develop and implement practical business processes.
- Strong project management, communication and organizational skills.




- Ability to work effectively with a business owner who is new to the healthcare industry.
- Sufficient availability to provide consistent support throughout the agreed startup project.

Strongly Preferred Experience
- Founding or helping establish a private-pay home-care agency.
- Successfully developing home-care referral networks and acquiring paying clients.
- Building relationships with retirement residences, healthcare organizations and community partners.
- Leading business development teams or training community outreach staff.
- Experience with the Mississauga and Greater Toronto Area home-care market.
- Developing startup policies, procedures, caregiver training programs and operational systems.

An RN or RPN designation, healthcare management qualification or relevant business consulting background is an asset but is not mandatory.

Ideal Candidate

Our ideal candidate is an experienced home-care professional who understands what it takes to build an agency from its earliest stages.

We value practical experience, initiative, accountability and the ability to guide implementation.

We are not simply looking for someone who can tell us what should be done. We are seeking someone who can help us understand how to do it, in what order, and how to ensure it is completed successfully.

The founder will retain responsibility for business ownership, management decisions, financial approvals and ongoing operations.

Consulting Structure

We anticipate a phased consulting arrangement beginning with an assessment of our current stage of development and preparation of a detailed startup roadmap.

Subsequent phases may include operational development, staffing, system implementation, launch preparation and early operational support.

The scope, expected deliverables, timeline, availability and compensation will be agreed upon before commencement.

Application Questions

Please include responses to the following questions with your application:

- Have you personally established, launched or significantly expanded a home-care agency? Please describe the organization, your role and the work you performed.
- What experience do you have developing home-care operational systems, policies, staffing procedures and startup processes?
- Have you personally developed referral relationships or helped acquire private-pay home-care clients? If yes, please describe your approach and results.
- Would you be comfortable leading initial business development activities and training an existing employee to manage community outreach?
- If business development is not your specialty, would you be comfortable collaborating with a separate specialist?
- Can you provide proactive, hands-on guidance from startup planning through operational launch?
- What is your approximate weekly availability, and what consulting fee structure would you propose?
- Are you available for occasional in-person meetings in Mississauga, Ontario?

We welcome applications from experienced home-care agency founders, operations directors, general managers, startup consultants and healthcare business leaders with relevant operational experience. Pay: $75.00-$125.00 per hour

Application question(s)

- 1.Have you directly helped launch or establish a home-care agency? Yes / No

2.How many years of home-care operations or management experience do you have? Numeric 3.Have you personally acquired private-pay home-care clients? Yes / No

4.Have you developed or managed a home-care referral network? Yes / No

5.Can you commit sufficient time to a project extending through launch? Yes / No

Work Location: Hybrid remote in Mississauga, ON

📌 Home Care Startup & Operations Consultant – Ontario (Mississauga)
🏢 ALTURA CARE GROUP
📍 Mississauga