Host / Hostess – Fine Dining & Guest Relations

JOON'S | Premium Indian Dining

Location: 6211 Mayfield Road, Brampton, OntarioJob Type: In PersonOpening: 2026

About JOON'S

JOON'S is a new premium Indian fine-dining destination opening in Brampton in 2026, bringing together refined cuisine, sophisticated ambience, exceptional beverages, and world-class hospitality.

At JOON'S, the guest experience begins long before the first course is served. Every welcome, every interaction, and every farewell reflects our commitment to exceptional hospitality.

We are seeking charismatic, confident, polished, and genuinely warm Hosts and Hostesses who can create an outstanding first impression and deliver a seamless guest experience.

The ideal candidate is a natural people person — someone who enjoys interacting with guests, communicates effortlessly, remains composed under pressure, and takes pride in delivering refined hospitality.

Key Responsibilities

1. Guest Welcome & First Impressions

- Welcome every guest with warmth, confidence, and genuine hospitality.
- Create a memorable first and lasting final impression.
- Demonstrate refined communication, professional etiquette, and an engaging personality.
- Escort guests to their tables gracefully and professionally.
- Recognize returning guests, VIP clientele, and special occasions.
- Maintain a welcoming, sophisticated, and attentive presence throughout service.

2. Reservations & Guest Flow Management

- Manage restaurant reservations, walk-ins, cancellations, and waiting lists efficiently.
- Maintain accurate reservation records and guest preferences.
- Coordinate table assignments with restaurant management and service teams.
- Monitor seating capacity, table turnover, and dining room availability.
- Manage busy arrival periods and guest queues with calmness, confidence, and discretion.
- Communicate realistic waiting times and manage guest expectations professionally.




- Demonstrate proficiency with digital reservation and guest management systems.

3. Guest Relations & Communication

- Build positive relationships with guests through genuine conversation and attentive service.
- Handle guest inquiries, special requests, and concerns with patience and professionalism.
- Demonstrate exceptional telephone etiquette when managing reservations and inquiries.
- Communicate guest celebrations, allergies, dietary preferences, and special arrangements to the appropriate team members.
- Work closely with restaurant supervisors and managers to ensure seamless guest experiences.

4. Professional Presentation & Hospitality Standards

- Maintain impeccable professional presentation, grooming, and personal hygiene in accordance with JOON'S inclusive workplace standards.
- Demonstrate confidence, poise, positive body language, and refined hospitality etiquette.
- Maintain a clean, organized, and welcoming reception area.
- Represent JOON'S with professionalism, warmth, and attention to detail.
- Remain calm, courteous, and composed during high-pressure service situations.

5. Team Coordination & Service Support

- Communicate effectively with supervisors, servers, and management regarding seating arrangements and guest requirements.
- Maintain an organized flow of guests without overwhelming individual service sections.
- Assist with pre-service reservation reviews and VIP guest preparations.
- Support the front-of-house team during peak service periods.

Qualifications & Experience

- Previous experience in a fine-dining restaurant, luxury hotel,



premium lounge, or upscale hospitality environment is strongly preferred.
- Experience in a host, hostess, guest relations, reception, or front-of-house position is an asset.
- Exceptional interpersonal skills and a genuinely warm, outgoing, and guest-oriented personality.
- Excellent verbal communication skills and professional telephone etiquette.
- Strong organizational abilities with proven multitasking and reservation management skills.
- Confident and composed when handling busy reservations, waitlists, guest concerns, and high-volume service.
- Skilled presentation, polished communication, and strong attention to detail.
- Ability to engage comfortably and respectfully with VIP guests and discerning clientele.
- Familiarity with restaurant reservation systems such as OpenTable, SevenRooms, or similar platforms is an asset.
- Reliable, punctual, and team-oriented.
- Availability to work evenings, weekends, and holidays.
- ENGLISH IS A MUST

The Personality We Are Looking For At JOON'S, our hosts are ambassadors of the guest experience.

We are looking for individuals who combine:

Warmth. Confidence. Poise. Charisma. Professionalism. Organization.

Someone who can welcome a guest with genuine enthusiasm, manage a busy reception area with composure, and make every visitor feel recognized and valued.

We believe true elegance in hospitality comes from how you communicate, how you carry yourself professionally, and how you make others feel.

Why Join JOON'S?

Be part of the opening team of a new premium Indian fine-dining destination and help establish a distinctive culture of hospitality from day one.

How to Apply

Please send your resume to [email protected]

Email Subject: Host / Hostess – Fine Dining

Website: joons.ca

JOON'S — Where Exceptional Dining Meets Genuine Hospitality.

Pay: $17.60-$31.03 per hour

Work Location: In person

📌 Host / Hostess – Fine Dining & Guest Relations (Brampton)
🏢 Joons Canada
📍 Brampton