Hpc & Ai Software - Engineering Resolution Engineer (Winnipeg)

Hpc & Ai Software - Engineering Resolution Engineer (Winnipeg)

07 Nov
|
Hewlett Packard Enterprise
|
Winnipeg

07 Nov

Hewlett Packard Enterprise

Winnipeg

HPC & AI Software - Engineering Resolution Engineer We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. We have the flexibility to manage our work and personal needs. Lead customer troubleshooting meetings, system testing and upgrades, and monitoring issue tickets.Analyze software issues and provide final resolutions or workarounds when possible.Analyze, reproduce, isolate and resolve issues pertaining to Slingshot Software.Provide technical support for customer‑reported issues escalated to Level 3 support.Perform selected product pre‑release testing.Create and review selected customer documentation and notices.Bachelor's or Master's degree in Computer Science/Engineering, Information Systems, or equivalent.

Experience with HPE Slingshot interconnects, InfiniBand fabrics, high‑speed Ethernet, or other large‑scale HPC networking technologies.Independently perform enterprise Linux diagnostics and administration involving system services, network troubleshooting, log correlation, performance analysis, system‑health assessment, and automation using Bash, Python, or comparable scripting tools.Experience supporting parallel filesystems, enterprise storage platforms, cluster‑management services, or HPC monitoring systems.Prior involvement in system upgrades, installations, maintenance windows, acceptance activities, or multi‑party technical projects.Willingness to participate in an on‑call rotation, planned after‑hours maintenance, and additional onsite support during major incidents or system outages.Ability to gather data, perform analysis, reproduce and resolve issues or elevate to HPE R&D; or external partners, working with them until closure.Good communication skills, internally within HPE and externally with customers and suppliers,



both verbal and written.Hybrid with a requirement that you will work on average 2 days per week from an HPE office.Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – Canada: Annual Salary CAD 118,500 - 168,500 in Ontario The listed salary range reflects base salary. S'il s'agit d'un rôle non commercial, l'échelle salariale indiquée reflète uniquement le salaire de base. Personal & Career development We also invest in your career because the better you are, the better we all are.

We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We have the flexibility to manage our work and personal needs.

Equal Employment Opportunity, Diversity, Inclusion and Accessibility Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.Our goal is to be one global team that is representative of our customers,



in an inclusive environment where we can continue to innovate and grow together.Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow togetherHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on race, gender, age, marital status, healthcare coverage, or any other aspect of a person’s background or characteristics, as we do not consider those aspects when deciding on a hiring inquiry. #

📌 Hpc & Ai Software - Engineering Resolution Engineer (Winnipeg)
🏢 Hewlett Packard Enterprise
📍 Winnipeg

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