Job Title: Human Resources Assistant

Salary: $50,000 – 55,000 annually

Employment Type: Full-Time, Permanent

Work Schedule: Monday to Friday, 9:00 a.m. – 5:00 p.m. (On-site)

Position Status: Excluded (Non-Union)

About Fraserside Community Services Society

Fraserside Community Services Society (FCSS) is a CARF-accredited registered charity dedicated to building a community where the dignity and worth of every individual are recognized and valued.

Serving New Westminster and surrounding communities, FCSS provides a diverse range of social services, clinical programs, housing supports, and community-based services designed to enhance the well-being and quality of life of individuals and families.

Guided by our Constitution, By-Laws, Strategic Plan, and commitment to excellence, accountability, and person-centred service delivery, FCSS strives to make a meaningful and lasting difference in the communities we serve.

Position Summary

Reporting to Human Resources Manager, the Human Resources Assistant supports the implementation of human resources policies, procedures, systems, and practices that align with the agency’s strategic and operational needs.

The HR Assistant is responsible for executing day-to-day HR administrative duties pertaining to recruitment, onboarding, HR documentation, personnel file management, health and welfare benefits, WorkSafeBC (WCB) injury management, Long-Term Disability (LTD) administration, pension administration, training and performance tracking, and HRIS data management.

The position also assists with payroll processing, Records of Employment (ROEs), work permit compliance, Long-Term Disability (LTD) claims administration, union relations support, and employee engagement activities, while participating in agency committees as assigned.

Key Responsibilities

1. Recruitment, Onboarding & Personnel Files

- Carry out day-to-day human resources administrative and clerical support duties.
- Coordinate job postings, track applicant flow, produce offer/appointment letters, and prepare hiring packages.
- Audit returned onboarding documents for completeness.
- Establish and maintain confidential, up-to-date physical and electronic personnel files in compliance with legal, regulatory, and accreditation standards.

1. Employee Inquiries, Relations & Confidentiality

- Serve as a key point of contact for employee HR inquiries, providing timely, accurate, and helpful support while escalating questions when appropriate.
- Maintain strict confidentiality of sensitive employee and organizational information.




- Provide direct administrative support to the HR Manager for employee relations matters, including drafting correspondence, preparing meeting materials, and managing confidential files.
- Answer initial inquiries regarding collective agreement interpretations (e.g., leave accruals, entitlements) and support the HR Manager with union-related correspondence, grievance documentation tracking, and meeting logistics.

1. HRIS, Data Management & Reporting

- Input, update, and maintain employee records in the HRIS, performing regular line-by-line data audits to ensure accuracy.
- Generate and maintain routine, ad-hoc, and custom HR reports using ADP, Excel, and other reporting tools.

1. Payroll, Benefits, WCB, LTD & Pension Administration

- Assist with payroll preparation and processing workflows, including tracking hours/leaves, gathering documentation, and coordinating Records of Employment (ROEs) with Finance.
- Partner with the Finance Department on integrated HR, payroll, and benefits reconciliation processes.
- Assist in the enrollment, maintenance, and day-to-day administration of Health and Welfare benefits, WorkSafeBC (WCB) claims and injury management, Long-Term Disability (LTD) claims, and the Municipal Pension Plan (MPP).

1. Training, Performance Management & Practicum Coordination

- Schedule employees for orientation and training sessions; log and track completion records, certifications, and mandatory compliance training in the database
- Coordinate and support performance review workflows in collaboration with managers/ supervisors.
- Facilitate the student practicum process in coordination with the HR Manager and academic institutions.

1. Compliance, Work Permits & Background Checks

- Initiate and track Criminal Record Checks (CRCs).
- Maintain active tracking logs and monitor work permit/visa expiry dates and legal work authorizations, communicating status updates to program managers and supervisors.

1. Policy, Culture & Administrative Support

- Collaborate on company and social events by supporting the planning, set-up, and tear-down of staff gatherings/ events.
- Assist with the development, implementation, and maintenance of HR policies, procedures,



and safety guidelines to support agency needs and CARF accreditation standards.
- Engage in regular supervision, annual performance evaluations, and professional development activities under the HR Manager.
- Work in alignment with Fraserside’s policies, program procedures, safety standards, and applicable collective agreements.
- Perform additional HR tasks as assigned by the HR Manager.

Qualifications & Experience

- Diploma or University Degree in Human Resources or a related field, along with 2–3 years of experience in a Human Resources role.
- CPHR designation or active progress toward CPHR is considered a strong asset.
- Working knowledge of relevant employment legislation, standards, and collective agreements.
- Strong proficiency in database management, record-keeping, and efficient administrative practices.
- Exceptional organizational skills with rigorous attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Self-motivated and proactive, with the ability to work independently, prioritize tasks, and handle sensitive situations with composure and professionalism.
- Demonstrated commitment to maintaining a high level of confidentiality and discretion.
- Proven ability to work respectfully and effectively with diverse populations.
- Successful completion of a Criminal Record Check is required.

Additional Requirements Start and finish times may vary, and flexibility in working hours may be required to meet operational needs.

How to Apply

Applicants are requested to submit a resume and cover letter quoting Posting #55-HRA-MGT-2026, including their qualifications, experience, email address, and telephone number.

Posting Date: November 4, 2026

Closing Date: November 11, 2026

Fraserside Community Services Society is committed to fostering a respectful, inclusive, and diverse workplace. We welcome applications from qualified candidates of all backgrounds and identities.

We thank all applicants for their interest. Only those selected for further consideration will be contacted.

Pay: $50,000.00-$55,000.00 per year

Benefits

- Casual dress
- Company events
- Company pension
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- In office parking
- Paid time off
- Vision care

Application question(s):
- What is your salary expectation?
- What is your availability to start this position (e.g., immediate, 2 weeks' notice)?

Education:
- DCS / DEC (required)

Experience:
- Human resources: 2 years (required)
- non-profit/ unionized: 1 year (preferred)

Work Location: In person

📌 Human Resources Assistant (New Westminster)
🏢 Fraserside Community Services Society
📍 New Westminster