Human Resources Operations Advisor Posting Scope: Posted Date: Monday to Friday (35 hour work week) Continuous Term – (up to 24 months) WORK FROM HOME The successful candidate for this posting may be eligible for participation in a hybrid, work from home arrangement in alignment with the City's Work from Home Policy. Such arrangements are determined with each employee and subject to change based on operational needs and policy direction. Reporting to the Manager, Human Resources, the Human Resources Operations Advisor is a key member of the People and Culture team and is responsible for providing portfolio-based operational human resources support to assigned client groups across the organization.

Working closely with Human Resources Business Partners, the Human Resources Operations Advisor delivers expert support in human resources systems, reporting and analytics, employee lifecycle administration, records management, job evaluation, and process improvement initiatives.

Human Resources Operations Support

Supports designated client portfolios in partnership with Human Resources Business Partners, providing operational HR support to leaders and employees. Acts as the main point of contact for initial employee requests through the HR inbox. Supports the implementation and administration of corporate HR initiatives, programs, and policies.

Identifies opportunities to improve HR processes, service delivery, efficiency, and employee experience. Acts as a liaison between client groups and People and Culture to facilitate timely resolution of HR-system and administration related matters. Participates in HR projects and organizational initiatives to support departmental and corporate objectives.

Human Resources Information

Systems (HRIS)



Oversees the day-to-day administration, and maintenance, of HR systems Maintains organizational structures, positions, compensation tables, and other HR system data. Develops, maintains, and enhances recurring and ad hoc HR reports, dashboards, and workforce analytics metrics. Compiles, analyzes, and interprets workforce data to support business planning and decision-making.

Provides reporting related to workforce demographics, compensation, staffing, absences, recruitment, seniority, health and safety, and other organizational metrics. Responds to reporting requests from leaders, Human Resources Business Partners, and senior management. Provides operational support throughout the employee lifecycle, including onboarding, organizational changes, leaves of absence, return-to-work processes, resignations, retirements, and terminations.

Coordinates and administers employee departure and retirement processes. Supports pension-related administrative processes, employee records updates, and applicable benefit-related requirements. Prepares job evaluation documentation, position analysis summaries, and supporting reports.

Participates on job evaluation committees and provides technical expertise regarding classification principles and processes. Collaborates with Human Resources Business Partners and leaders to gather information and clarify position responsibilities.

Continuous





Improvement and Projects Participates in departmental and corporate projects, process reviews, and change initiatives. Supports initiatives focused on improving service delivery, workflow efficiencies, data quality, and compliance. Post-secondary diploma or degree in Human Resources Management, Business Administration, Information Technology, or a related discipline.

Minimum three years of progressively responsible human resources experience, including HR systems, reporting, employee lifecycle administration, classification, and advisory support, or an equivalent combination of education and experience.

Experience supporting client portfolios and partnering with managers on operational human resources matters.

Experience administering HRIS and related systems, including ERP systems, Applicant Tracking Systems, Learning Management Systems, and workforce reporting tools. Robust analytical, reporting, and data interpretation skills. Excellent interpersonal, consultation, communication, and customer service skills.

Strong organization, problem-solving, and continuous improvement skills. Proficiency with Microsoft 365 applications and HR reporting tools. The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services.

Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.

📌 Human Resources Coordinator - Work from Home (Victoria)
🏢 The Corporation of The City of Victoria
📍 Victoria