Windows Desktop / Infrastructure Engineers - hybrid (3 days onsite) Montreal, QC for Hybrid: 3-days onsite per week/ 2-days Remote Open at Market Rate +Benefits Team Summary: The team is responsible for all aspects of the design, configuration and integration of Windows Desktop, Laptop, VDI, HDI and Cloud PC, including hardware, driver and firmware management.

Job Responsibilities: We are looking for a person to be able to contribute to many of the on-going initiatives in some of these areas and to own engineering and operational tasks from beginning to end. The candidate will have a strong technical foundation, a strategic mind-set, excellent communication skills, and the ability to collaborate within a globally distributed team.

The core responsibilities of this position include: · Develop and implement endpoint-related technologies into the firm. · Ensure that the solutions we develop meet the necessary security, supportability, and performance requirements identified by our stakeholders, regulators, and the organization at large. · Ensure that we meet the business’s expectations of high availability, performance, and overall user experience. · Sustain existing systems by providing level-3 support to help investigate and identify root cause for escalated issues. · Create, review,



maintain and disseminate knowledge through documentation and demonstrations of the technologies, tools, and methodologies that are used to support them.

Required Skills: · Deep technical understanding of Windows operating systems up to and including Windows 10/11. · Expertise with SCCM OSD orchestration and software delivery concepts. · Advanced PowerShell scripting skills, and SDLC concepts. · Experience with Windows 11 Intune Modern Management. · Knowledge of common Windows Infrastructure technologies including Active Directory, Group Policy, DNS, PKI/CA, RADIUS, NPS, 802.1x, etc. · Robust troubleshooting mindset (i.e. parsing event logs, SysInternals tools, analysing memory dumps etc). · Experience automating workflows and providing self service capability. · Client / Server hardware knowledge and management in an enterprise environment. · Experience designing technical solutions to meet complex business requirements. · Ability to author technical and operational management documentation including design and support docs, operational runbooks, internal knowledge base articles, etc.

Desired Skills: · Understanding of Agile principles and how to apply them. infrastructure systems including experience with Jira, ServiceNow, Nexthink

📌 Infrastructure Engineer (Montreal)
🏢 Calance
📍 Montreal