Rally Subaru is seeking a dynamic, fast-paced Internal Service Advisor to join our growing dealership team in Edmonton. This role is perfect for an automotive professional who thrives on a challenge, loves coordinating workflows, and wants to grow alongside a high-performing team. This position starts as a part-time role (4 days a week, 8:00 AM to 4:30 PM), offering a highly predictable schedule. For the right candidate, this role is explicitly structured to progress into a permanent, full-time position as our internal and reconditioning volume continues to scale.

About the Role

If you love the energy of a busy service department this role is for you. As part of our Internal Service Advisor team, you will be an integral part of the hub connecting our Sales Department, Pre-Owned Managers, and the Service Shop. You will assist with overseeing the complete cycle of our internal inventory, managing Pre-Delivery Inspections (PDIs) for new Subarus, coordinating reconditioning, for pre-owned trade-ins, and routing vehicle maintenance.

Key Responsibilities

- Manage Internal Repair Orders: Write, track, and systematically close internal RO's for new stock, trade-ins, and lot vehicles using CDK.
- Coordinate Workflow: Efficiently dispatch reconditioning, mechanical repairs, and accessory installations to shop technicians via Xtime.
- Estimate & Liaise: Prepare clear labor, parts, and sublet cost estimates for internal department heads and secure timely internal work approvals.
- Track Cycle Times:



Actively monitor vehicle turnaround times to ensure inventory moves from trade-in to the front line as quickly as possible.
- Admin & Logistics: Manage sublet vendor repairs, coordinate internal warranty or recall clearances, and ensure digital records match parts and labor allocations.

Qualifications & Skills

- Systems Experience: Proficiency with CDK and Xtime is highly preferred to hit the ground running.
- Automotive Background: Minimum 1–2 years of experience working in a dealership service department, parts department, or collision center.
- Thrive Under Pressure: A positive attitude and the ability to adapt seamlessly to a quick-paced, high-volume environment.
- Strong Organization: Exceptional multi-tasking skills with the ability to manage dozens of moving repair orders simultaneously.
- Communication: Explicit, professional communication style to successfully collaborate with technicians, parts personnel, and management.

Why Rally Subaru?

- Great Team Culture: Join a supportive, energetic group of professionals who truly care about doing great work together.
- Clear Career Growth: Direct, structured pathway to transition from a flexible 4-day part-time schedule into a comprehensive full-time role.
- Competitive Compensation: Standard hourly rate based on experience plus performance bonus potential.

Pay: From $40,500.00 per year

Benefits

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Work Location: In person

📌 Internal Service Advisor (Edmonton)
🏢 Rally Subaru- Edmonton
📍 Edmonton