About Us

Cecconi Simone is an international, multi-disciplined interior design firm with a collaborative culture that values fresh thinking, mentorship, knowledge sharing, and continuous development.

We are seeking an experienced IT Systems Administrator / IT Manager to oversee our internal IT environment, providing advanced technical support, systems administration, infrastructure management, and IT security.

Reporting to the General Manager, this is a hands-on role requiring someone who can independently manage complex IT issues, support employees, coordinate external IT providers, and lead technology improvements. The successful candidate will oversee Cecconi Simone's existing on-premises IT infrastructure, including physical servers, network equipment, storage, and related systems, while supporting our ongoing transition toward cloud-based infrastructure.

Key Responsibilities

- Provide primary IT support to management and employees, resolving complex Tier 2 and Tier 3 hardware, software, networking, and systems issues.
- Take ownership of IT incidents from investigation through resolution, keeping users and management informed and completing required incident documentation.
- Administer and maintain Microsoft 365, Entra ID, Intune, Autopilot, user accounts, permissions, servers, networks, and end-user devices across Windows and Apple environments.
- Manage device deployment, software provisioning, endpoint security, IT assets, and system documentation.
- Support cloud migration initiatives, infrastructure upgrades, system testing, and ongoing technology improvements.
- Maintain cybersecurity practices, backups, recovery procedures, and business continuity processes.
- Manage hardware and software vendors, external IT consultants, and specialized technical support.
- Identify recurring issues, assess technology risks, and implement effective, long-term solutions.
- Support employee onboarding,



offboarding, and technology training.
- Provide timely updates to the General Manager on critical IT incidents, risks, projects, and operational matters.
- Work within the established IT budget and perform other related duties as required.

Qualifications and Experience

- Diploma, degree, or equivalent education in Information Technology, Computer Systems, or a related field.
- Minimum 4 years of progressive IT experience, including advanced troubleshooting and systems administration.
- Strong experience with Microsoft 365, Entra ID, Intune, and Autopilot.
- Experience with ManageEngine ServiceDesk Plus and Zoho Remote Access Plus, or similar platforms.
- Experience with Jamf, Kandji, Apple Business Manager, or similar Apple device management platforms.
- Strong knowledge of IT infrastructure, networking, servers, endpoint management, cybersecurity, identity management, backups, and recovery.
- Experience with cloud migrations, infrastructure upgrades, IT asset management, and CMDB documentation.
- Strong problem-solving, incident management, organizational, and technical documentation skills.
- Excellent communication and interpersonal skills, with the ability to support employees at all technical levels.
- Self-motivated, accountable, resourceful, and able to work independently while managing competing priorities.
- Professionalism, discretion, and the ability to maintain strict confidentiality.

Additional Assets:

- Familiarity with AutoCAD, Revit, Adobe Creative Cloud, and Bluebeam.
- Experience in the interior design industry.

Working Location and Hours

- Full-time, in-office position, Monday to Friday.
- Toronto studio location.
- Occasional after-hours and weekend availability required for critical IT incidents, emergencies, and scheduled infrastructure changes.

Pay: $90,000.00-$100,000.00 per year

Perks

- Dental care
- Extended health care
- Life insurance

Work Location: In person

📌 IT Manager & Systems Administrator (Toronto)
🏢 Cecconi Simone
📍 Toronto