Lead IT service delivery for Group Savings and Retirement, combining digital transformation, strategic leadership, and bilingual collaboration in a hybrid workplace.

As Manager, IT Service Delivery, you will guide strategic assets and initiatives supporting growth, digital experience, and transformation. Reporting to the Director, you will lead more than a dozen employees and over 50 consultants organized into squads. Your work will align business priorities, technology strategies, and enterprise architecture.

Key Responsibilities

Define sector priorities and contribute to its technology vision

Build, mobilize, and develop high-performing multidisciplinary teams

Oversee asset delivery, stability, security, and sustainability

Define roadmaps, capacity plans,



and initiative priorities

Manage budgets, vendors, governance, and portfolio performance

Requirements

More than 10 years combining information technology and leadership

At least 5 years in a management role

Experience with digital delivery, portfolios, products, or strategic assets

Bachelor’s degree or equivalent education and experience

Advanced spoken and written French and English

Shape reliable technology delivery through strategic leadership, portfolio management, cybersecurity, automation, and bilingual stakeholder influence.

📌 IT Service Delivery Manager Group Savings (Winnipeg)
🏢 iA Financial Group
📍 Winnipeg