Position: Lead Employer Liaison, Care Forward Employment Status: Full-Time Temporary (Contract until October 29, 2027) Hours: Monday to Friday, 8:30AM-4:30PM; some evenings and weekends may be required Location: Hybrid, 2 days in office per week at Mississauga [Sussex]; travel within GTA may be required The Care Forward Project is a one-year project funded by Skills Advance Ontario that supports 48 individuals with training and employment as a Personal Support Worker (PSW) in Ontario. The program specifically supports jobseekers receiving EI and those impacted by tariffs and broader economic shifts. The project, in partnership with SE Career College of Health (SECCH), will support clients with labour market integration through individualized support and coaching, wraparound supports, job matching, and retention services.

The Lead Employer

Liaison, reporting to the Manager, Career & Newcomer Services, will be responsible for leading the delivery of program activities. This includes building employer connections, providing wraparound supports, recruitment and retention, facilitating workshops, conducting assessments, providing one-on-one coaching, and maintaining accurate data in accordance with Achēv and Skills Advance Ontario reporting requirements.

Employer

Connections and Project Implementation Foster meaningful and impactful relationships with community-based employers who will commit to offering placement opportunities during training, and hiring PSW-certified participants upon completion of training. Prepare participants for job opportunities through resume building, interview preparation, career coaching, and other resources to enhance employability and professional development skills.



Conduct ongoing promotion, outreach, engagement, and collaboration with SECCH and employer partners to enhance and develop training and learning activities that enable the development of critical skills required for employment in the PSW industry. and conduct exit, 3- and 12-month check-ins with employers to assess training impact and satisfaction.

Where required, provide employers with sensitivity/diversity training and information on accommodation needs. Conduct monitors and provide coaching and support during the placement, including identifying and resolving workplace issues that may affect the participant's success both during and after the placement. In conjunction with the Program Manager, review workshop schedule and ensure timely delivery of employability skills training workshops and adjust, where needed, to meet participant needs.

Assist in the ongoing development and effective implementation of program-related policies and procedures to ensure the follow-through of program guidelines. Recruitment and Outreach Conduct outreach to engage and recruit participants for the program, with a focus on EI recipients and those impacted by tariffs and global economic shifts. The outreach and awareness campaigns will promote career opportunities in the Personal Support Worker industry.





Develop and deliver outreach-oriented presentations to potential community partners in addition to other outreach strategies to ensure consistent program visibility and relationship development in the community. Implement the planned marketing strategies among community partners and at community events. Conduct program evaluations at key points/milestones, collate and maintain program statistics and narrative information in Achēv's CRM database and EOIS-CaMS.

Liaise with clients as well as partners (SECCH and employer partners) in adherence to Achēv's privacy and confidentiality policies. Assess and address project concerns, in conjunction with the Manager, in a timely manner. Lead special initiatives and cross-functional projects as dictated by evolving organizational goals and market demands.

Completion of a post-secondary University Degree or College Diploma in social services, business, HR, or a related field ~Knowledge of labour market information, job search, acquisition, and retention techniques, and local service provider organizations, associations, and networks in the GTHA ~ Strong time management and organizational skills with demonstrated ability to multi-task and manage multiple priorities effectively within a quick-paced environment. ~ Proficiency in MS Office, Outlook, Canva, Zoom, and Teams. ~ Experience with various administrative tasks such as data entry, tracking, data collection, report writing, etc. ~ Able and willing to travel within the GTHA as dictated by project needs ~ Must be willing to work a flexible schedule, including occasional evenings and weekends.

📌 Lead Employer Liaison (Mississauga)
🏢 Achev
📍 Mississauga