Description

Under the direction of the Director of Residential Programs, the Manager provides leadership and accountability for the delivery, quality, outcomes, evaluation, standards and ongoing development of all CS&R; programs.

MAJOR RESPONSIBILITIES

Program Leadership: Provide overall leadership and accountability for the design, implementation, quality, outcomes, evaluation and ongoing development of all CS&R; programs.

People Leadership: Provide overall people leadership, supervision and support to CS&R; staff to ensure effective and consistent program delivery.

Resident Services & Support: Provide leadership and consultation regarding complex resident concerns, service decisions and situations requiring management intervention.

Human Resources & Staff Support: Support effective staffing and employee relations by contributing to recruitment, staff development, performance management,



and HR practices while fostering staff wellness, accountability, and a positive team culture.

Assume Acting Management role in the absence of the Director

Represent the YWCA and CS&R; on committees as requested

Monitor Budgets, Financial Position & Program Resources within the CS&R;

QUALIFICATIONS

Minimum Bachelor of Social Work or equivalent combination of training and experience;

Experience in shelter management or leadership is strongly preferred, with frontline shelter experience considered an asset;

Familiarity and commitment to womens issues;

Experience leading diverse and dynamic teams in a fast-paced workplace;

For full , please visit https://www.ywcasaskatoon.com/careers/

📌 Manager of Housing & Crisis Services (Saskatoon)
🏢 YWCA Saskatoon
📍 Saskatoon