Who you are
- Typically five to seven years of experience delivering and managing B2B events, conferences, sponsorships, or experiential marketing initiatives, including independent ownership of multiple concurrent events
- Demonstrated experience managing event-level budgets, suppliers, production, registration, logistics, onsite teams, and post-event closeout
- Proficiency with CRM systems, HubSpot marketing automation tools, project management platforms, Jira, event registration systems, survey tools, Microsoft Office, and AI-enabled productivity tools is required
- Accountable event owner, disciplined project manager, confident cross-functional lead, commercially aware, detail-oriented, decisive, service-minded, and calm under pressure
- Able to anticipate risks, make sound event-level decisions, direct vendors and temporary teams, communicate clearly with senior stakeholders, and balance attendee experience, brand quality, budget, and delivery constraints
- Experience in B2B SaaS, enterprise technology, fintech, AI, cloud, or another complex industry is preferred
What the job involves
- The Manager, Global Events role reports to the Senior Manager, Event Programs and independently leads the end-to-end delivery of an assigned portfolio of events across in-person, hybrid, sponsored, partner, and regional formats
- This role converts approved event briefs into detailed delivery plans, owns day-to-day execution and stakeholder coordination, and ensures each assigned event is delivered on time, within budget, on brand, and to a consistently high attendee-experience standard
- This highly organized and detailed oriented individual works closely with the Senior Manager, Event Programs, who will oversee the enterprise event portfolio and program governance
- Serve as the accountable delivery lead for an assigned group of events, developing event-level project plans,
workback schedules, budgets, staffing requirements, risk registers, and success checkpoints within the portfolio framework established by the Senior Manager
- Lead event kick-offs and working sessions for assigned programs, coordinate owners and dependencies, maintain decisions and action items, resolve delivery issues, and escalate material risks or trade-offs
- Translates the approved event brief and attendee journey into detailed logistics, floor plans, production schedules, registration workflows, staffing plans, run-of-show documents, hospitality requirements, and onsite operating procedures. Present/share with internal stakeholders from marketing, sales, industry advisory teams accordingly
- With guidance from Senior Manager, develop and maintain event-level templates and playbooks in line with portfolio standards for run-of-show documents, staffing plans, stakeholder briefings, speaker prep, sponsor fulfillment, post-event recaps, and risk mitigation
- Manage purchase requests, vendor quotes, invoice reviews, reconciliations, and identification of cost efficiencies within approved parameters
- Manage venue, hotel, production, catering, registration, freight, exhibit, promotional, and other suppliers for assigned events; confirm scope, deliverables and deadlines, and elevate contract or performance concerns as required
- Research venues, restaurants, vendors, regional event opportunities, competitor event participation, and destination considerations to support future planning.
Leverage vendors to support research, where needed
- Coordinate event-specific communications and content deliverables, including Jira tickets, invitations, registration pages, attendee reminders, speaker materials, signage, briefing documents, event-app content, and post-event messages, securing approvals from the appropriate owners
- Manage sponsor, exhibitor, speaker, executive and VIP deliverables for assigned events, ensuring requirements, deadlines, rehearsals, credentials, and onsite support are confirmed and documented
- Ensure event materials follow brand standards and are accurate, polished, accessible, and ready for internal teams, attendee, speaker, sponsor, or sales audiences
- Lead onsite delivery for assigned events, including registration desk coverage, vendor coordination, signage checks, staffing, run-of-show execution, attendee experience, room set-up reviews, and issue resolution
- Coordinate lead-capture readiness and post-event handoff with sales and marketing operations; validate event records, surveys, invoices, and required follow-up inputs before closing the event file
- Produce event-level recaps that document delivery results, budget performance, attendee feedback, vendor performance, risks, and recommended improvements for future programs
Benefits
- Adaptable work arrangements - includes opportunities for hybrid work, flexible hours, flexible locations, and various types of paid leave
- Meaningful recognition - we truly value our team members’ contributions and ensure that their achievements are properly recognized and rewarded through areas such as incentive opportunities
- Ownership - we offer a stock option plan that is exclusively for employees who share our sense of purpose and create value that keeps us on our A-game
📌 Manager of Global Events (Toronto)
🏢 Zafin
📍 Toronto