Lead Mango store shifts through sales coaching and customer service excellence while developing associates and supporting consistent in-store experiences. Fox Group Canada operates Mango, Laline, and Fox Home across Canada.

The Shift Lead is an exceptional leader who motivates, inspires, and develops the store team. This role focuses on customer satisfaction, sales results, associate training, and effective communication. You will analyze selling reports, identify business trends, and respond quickly to changing business needs.

Key Responsibilities

- Provide legendary customer experiences consistently
- Coach associates to maximize sales potential
- Set expectations and ensure accountability
- Train and develop the associate team
- Direct merchandise flow and company practices

Requirements:
- Minimum one year of rapid fashion experience
- Prior sales management experience
- Ability to achieve selling goals and metrics
- Ability to analyze selling reports and business trends
- Proficiency in Excel, Word, and Outlook

Bring retail leadership, sales analysis, and associate development skills to support Mango customers and teams through every shift.

📌 Mango Retail Shift Lead (Toronto)
🏢 Fox Group Canada
📍 Toronto