Job Summary The Night Auditor/Front Desk Agent supports overnight hotel operations by welcoming guests, handling front desk requests, and completing accurate night audit tasks. This role combines attentive guest services with dependable recordkeeping and clear communication. Your impact: accurate overnight records help colleagues begin the next shift with reliable information and guests receive consistent service.

Duties

- Welcome guests, assist with check-in and check-out, and respond to questions with qualified customer service.
- Answer and route calls using multi-line phone systems, demonstrating courteous phone etiquette.
- Complete night audit tasks, review transactions, and maintain accurate records for the next shift.




- Coordinate guest requests with colleagues and share relevant updates to support smooth hotel operations.

Experience Required: Clear communication, attention to detail, basic computer skills, and a courteous approach are essential for handling front desk requests, phone calls, and accurate overnight records. Preferred: Hotel experience, hospitality, guest services, and customer service experience are valuable; bilingual or multilingual communication can help serve a diverse range of guests.

Pay: $16.00-$17.00 per hour

Work Location: In person

📌 Night Auditor/Front Desk Agent (Edmonton)
🏢 Continental Inn u0026 Suites
📍 Edmonton