Office Assistant / Bookkeeper The Office Assistant position

Medallion Milk Co., based out of Winnipeg, Manitoba, is a family run business which has been producing quality powdered milk products since 1965. We produce Canadian milk products which taste as great as fresh milk from which they are derived. We are trusted worldwide to bring secure, nutritious Canadian milk to our customers and their loved ones.

At Medallion Milk we are very privileged to have excellent people to work alongside, who like to have high energy, active days, with a variety of meaningful work!

The position requires high energy, sometimes hopping into a task quickly. Effective time management becomes a critical component for the position. Excellent communication skills, and ability to "think on your feet" are essential for the successful candidate.

Working directly with the Business Manager, the responsibilities of the Office Assistant will bring interaction with every department at Medallion Milk. Our goal is to work collaboratively with each department to ensure we maintain integrity and smooth workflow.

Key Responsibilities:

- Answer incoming phone calls and direct inquiries appropriately.
- Respond to customer emails and provide timely follow-ups.
- Prepare, organize, and manage office documents




- Strong working knowledge of QuickBooks, Microsoft Office, Excel, Redwave(ASN).
- Experience using Shopify and managing online sales platforms
- Create and process customer sales orders.
- Prepare and issue invoices.
- Follow up on orders, shipments, and customer inquiries.
- Prepare Bills of Lading, Shipping labels, and packing slips.
- Arrange freight, courier pickups, and deliveries.
- Coordinate pickup and drop-off arrangements with customers, suppliers, and shipping companies.
- Communicate with carriers to resolve shipping or delivery issues.
- Enter supplier bills and invoices into QuickBooks.
- Assist with accounts receivable and customer payments.
- Monitor outstanding invoices and follow up on overdue accounts.
- Assist with accounts payable and payment processing.
- Assist with basic bookkeeping and month-end administrative tasks.
- Maintain office supplies and coordinate supply orders.
- Assist with inventory records and updates.

Other tasks may include: Taste testing of new products

Participating in community events to represent Medallion Milk

Brainstorming sessions assisting with social activities planning

Job Types: Full-time, Temporary

Contract length: 12 months

Work Location: In person

📌 Office Assistant / Bookkeeper (Winnipeg)
🏢 Medallion Milk
📍 Winnipeg