Horizon Industrial Services Ltd. is seeking an experienced Operations Manager to lead and coordinate our industrial field operations.

We're looking for someone who combines strong technical knowledge with leadership, project management, estimating, and customer relationship skills.

This is a hands-on management position within a growing industrial services company. You'll work directly with Horizon's President/CEO and play an important role in managing our field workforce, coordinating projects, developing estimates, improving operational efficiency, and supporting continued growth.

The right candidate will be comfortable moving between the office, customer meetings, and industrial jobsites—and taking ownership of getting things done.

About Horizon

Horizon Industrial Services Ltd. is a Canadian industrial services company specializing in mission-critical machinery and material handling.

Our services include industrial machinery installation and relocation, conveyor and material-handling systems, preventive and corrective maintenance, shutdowns, rigging, troubleshooting, emergency service, and commissioning.

We serve customers across manufacturing, distribution, logistics, and other industrial sectors throughout Western Canada.

Our purpose is simple

Build great teams. Solve hard problems.

Key Responsibilities

Operations & Field Leadership

- Oversee daily field operations, including scheduling, manpower planning, and resource allocation.
- Coordinate Millwrights, field supervisors, subcontractors, and project crews across multiple customer sites.
- Support field personnel in resolving technical and operational challenges.
- Monitor safety, workmanship, productivity, and customer satisfaction.
- Ensure projects and service work are properly planned, staffed, equipped, and executed.
- Develop and improve operational systems, procedures, and accountability.

Estimating & Project Management

- Review customer requests, drawings, specifications, and project requirements.
- Conduct site visits and develop scopes of work.
- Prepare estimates, quotations, labour budgets, and project proposals.
- Coordinate vendor and subcontractor pricing.
- Manage assigned projects from planning through completion.
- Monitor labour hours, project costs, schedules, and profitability.
- Identify and manage scope changes and change orders.
- Ensure proper project documentation, customer communication, and closeout.

Customer Relationships & Business Support

- Build and maintain strong relationships with customers.
- Attend customer meetings, site assessments, and project discussions.
- Respond to operational inquiries and service requirements.




- Identify opportunities for additional maintenance, installation, and project work.
- Work closely with Sales to support estimating, proposals, and customer development.
- Help Horizon deliver reliable service while protecting project profitability.

Required Qualifications
- Demonstrated experience managing industrial field operations, projects, or mechanical contracting services.
- Strong technical understanding of industrial machinery, mechanical systems, installation, maintenance, and troubleshooting.
- Experience supervising tradespeople, field crews, and/or subcontractors.
- Proven estimating and project management experience.
- Strong scheduling, resource planning, and organizational skills.
- Ability to interpret mechanical drawings, specifications, and technical documentation.
- Understanding of project costing, labour budgets, margins, and change management.
- Strong customer-facing communication and relationship-management skills.
- Ability to work independently, prioritize competing demands, and make sound decisions.
- Proficiency with Microsoft Office and digital business systems.
- Valid driver's licence and ability to visit customer sites as required.

Preferred Qualifications
- Journeyperson Industrial Mechanic (Millwright) certification.
- Mechanical Engineering degree or Engineering Technology diploma.
- Professional Engineer (P.Eng.) designation.
- Project Management Professional (PMP) certification.
- Experience with conveyor and material-handling equipment.
- Industrial machinery installation, shutdown, and maintenance experience.
- Experience managing multiple field crews across different customer sites.
- Experience developing estimates and managing industrial projects from quotation through closeout.
- Experience implementing operational improvements and developing field leaders.

Practical industrial experience, leadership ability, and proven estimating/project management skills are more important than any single designation. The Person We're Looking For

We're looking for someone who takes ownership.

You don't wait to be told what needs to happen next. You anticipate problems, organize resources, communicate clearly, and follow through.

You understand both the technical and business sides of industrial contracting.





You can review a mechanical installation, estimate the labour and equipment required, build an execution plan, coordinate the crew, communicate with the customer, and understand whether the project is making money.

You're comfortable holding people accountable while maintaining strong working relationships.

You pay attention to details, but you also understand the bigger picture.

Most importantly, you're someone who brings solutions, makes decisions, and takes responsibility for results.

Our Core Values

Our Core Values define how we work:

Own It – We take full responsibility for results, problems, and follow-through. No excuses. No blame.

Say it Straight – We communicate clearly, honestly, and directly. We address issues early and respectfully.

Get it Done – We are reliable, hardworking, and finish the job. We do what it takes to deliver.

Bring Solutions – We don't just point out problems. We bring answers, ideas, and clarity.

Stay Coachable – We are open to feedback, willing to learn, and committed to improving.

Take Pride – We care about quality, details, and how we represent ourselves every day.

Compensation & Advantages

- Competitive compensation based on experience and qualifications.
- Full-time, permanent employment.
- Health and dental benefits.
- Paid vacation.
- Professional development opportunities.
- Opportunity to contribute directly to the growth and development of Horizon's operations.
- Potential for increased leadership responsibility as the company grows.

Why Join Horizon? Horizon is at an important stage of growth.

We've established a strong foundation of industrial customers, skilled tradespeople, and diverse project capabilities. Now we're focused on strengthening our operational systems, developing our leadership team, and building an organization that can continue growing without compromising quality or customer service.

This position offers an opportunity to make a meaningful impact.

You'll work directly with company leadership, have input into operational decisions, help develop our field team, and play an important role in shaping how Horizon operates as we grow.

We're looking for someone who wants more than a management title. We're looking for someone who wants to take ownership, build a strong team, solve challenging problems, and help create something lasting.

Build great teams. Solve hard problems.

Please submit your resume outlining your industrial operations, leadership, estimating, and project management experience."

Pay: $110,000.00-$125,000.00 per year

Benefits

- Casual dress
- On-site parking

Work Location: In person

📌 Operations Manager – Industrial Services (Balzac)
🏢 Horizon Industrial Services
📍 Balzac