Job Overview

We are seeking a dedicated and detail-oriented Optometric Assistant to join our team. In this role, you will be the first point of contact for patients, providing exceptional customer service and support in a fast-paced environment. The ideal candidate will possess solid clerical skills, excellent phone etiquette, and a familiarity with medical office procedures.

As an Optometric Assistant, you will contribute to the smooth operation of our practice while ensuring that patients receive the highest level of care. Full-time position is 4 days per week (36 hours). Days of operation are Monday to Friday.

Duties

- Greet patients warmly and assist them with check-in and check-out processes at the front desk.
- Schedule appointments and manage patient records using a computerized patient management system.
- Perform data entry tasks accurately and efficiently to maintain up-to-date patient information.
- Answer phone calls professionally, addressing inquiries and directing calls as necessary.
- Assist in preparing examination rooms and pre-testing patients.
- Provide support to optometrists during patient examinations as needed, such as performing OCT scans and Visual Field Testings.
- Educate patients on eyewear options, including frames and lenses, while assisting with selections.

Qualifications





- Previous experience in a medical office or similar clerical role is preferred, but not required (training can be provided).
- Strong data entry skills with attention to detail to ensure accuracy in patient records.
- Excellent phone etiquette with the ability to communicate effectively with patients and team members.
- Familiarity with optical terminology or experience as an optical receptionist/assistant is a plus but not required (training will be provided).
- Ability to work collaboratively within a team while managing multiple tasks efficiently.
- High school diploma or equivalent is required; additional certification in medical office administration is a plus.

Join our team where your skills will contribute to enhancing patient experiences while working in a supportive environment! If interested, please apply with a resume and a cover letter. We will contact you if you're shortlisted.

https://westendoptometry.com/

Job Type: Full-time

Pay: From $20.00 per hour

Benefits

- Extended health care
- Flexible schedule
- On-site gym
- Vision care

Application question(s):
- Please include a cover letter in your application. Thank you!

Experience:
- Administrative: 1 year (preferred)

Work Location: In person

📌 Optometric Assistant (Vancouver)
🏢 West End Optometry
📍 Vancouver