Overnight Client Service Coordinator (Winnipeg)

Overnight Client Service Coordinator (Winnipeg)

07 Nov
|
BSI
|
Winnipeg

07 Nov

BSI

Winnipeg

Responsible for delivering BSI’s audit services to assigned clients in accordance with all BSI, scheme and regulatory requirements to assure timely, cost effective service delivery that assures satisfaction of our customer needs. Manage a portfolio of assigned clients based on location and ensure a match of qualifications and client contract requirements set by Planners. Contact clients and confirm the visits, plan the assessments, make travel plans, conduct the assessments and report and managing the results.

Safely commute to and fro from the client site and stay overnight when required. Monitor the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained. Lead teams when necessary and mentor and coach new or inexperienced colleagues as needed to meet the business needs.

Attend any required training and follow all procedures/processes/policies within BSI for management of clients, management of a home based office, use of BSI equipment and communication both internal and external to the organization. College degree AA or higher (or equivalent certification or work experience). At least 5 years relevant experience in the area of Quality management Systems.





Generic knowledge of management system auditing practices Knowledge of general office practices, information systems, documentation systems, and technology including computers Travel: This position requires 100% travel to and from clients. This includes both land (car) and air travel.

Languages: French and EnglishBilingual mandatory.#BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 solid global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.

Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

📌 Overnight Client Service Coordinator (Winnipeg)
🏢 BSI
📍 Winnipeg

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