Continue to grow with us!

London Cares programming continues to grow and expand to meet the needs of the community we serve. We are seeking Overnight Winter Response Workers to join our team in a contract capacity working 33 hours per week, shifts will be 12 hours in length (11 hours paid with a 1 hour unpaid break) working overnight from 8:30pm-8:30am. Hours of work will include weekdays, weekends, and statutory holidays.

The contract is from December 1, 2026, to March 31, 2027.

Responsibilities:

In this role you will be a member of The Commons team, reporting to The Commons

Coordinator, or any other person that the employer may assign from time to time and carry out such duties as assigned to you by the Employer. Duties include, but are not limited to:

- Work with the outreach team to coordinate the daily referrals, intake, and screening of individuals.
- Be responsible for overnight operations of the space, including opening and closing duties.
- Review The Commons guidelines and consents with new intakes upholding the principles of dignity and respect.
- Create a welcoming environment by engaging and establishing rapport with individuals who come into the space.
- Work as a resource for individuals in the space, particularly around housing, support, and advocacy.
- Supervise the well-being of individuals and make referrals or engage other services as necessary.
- Maintain strong communication and collaboration practices with your shift partner, the outreach team, and community partners.
- Use intervention and mediation skills to defuse conflicts if they can be resolved amongst the individuals.
- Daily input into databases and completion of incident reports as necessary.




- Perform light housekeeping and maintenance tasks to ensure a clean work setting.

Qualifications:

- Post-secondary education in the field of social work, human services, addictions, or mental health; or equivalent experience.
- 2+ years of experience working with individuals experiencing homelessness and marginalized populations.
- Experience working with individuals with complex mental health/addictions
- Training in non-violent crisis intervention and ASIST considered an asset.
- Satisfactory vulnerable sector police record check.

Skills And Abilities:

- Demonstrated ability to apply a person-centered, strengths-based approach when working in the community with marginalized individuals who are experiencing homelessness with complex needs of untreated mental health, addictions and trauma, crisis.
- Knowledge of community resources in the City of London and system navigation will be an asset to this role.
- A willingness to uphold a low-barrier approach and understanding of harm reduction, as well as housing first principles.
- Strong skills in crisis intervention, de-escalation and conflict management.

Pay: From $25.95 per hour

Expected hours: 33.0 per week

Benefits

- On-site parking

Application question(s):
- Do you have a valid First Aid/CPR Level C certification, and are you legally entitled to work in Canada?
- What does harm reduction mean to you, and how do you see it applying to this work?
- This role involves supporting individuals in crisis, including people actively using substances, experiencing mental health issues, or at risk of overdose. What skills, experience, or qualities make you a good fit for this work?
- Please describe your education and work experience that you believe is relevant to this position.

Work Location: In person

📌 Overnight Winter Response Workers (London)
🏢 London Cares Homeless Response Services
📍 London