OverviewGordon Truck Centers, Inc. (GTC) is now accepting applications for Parts Manager in Olympia, WA The Parts Manager is responsible for the management, profitability and efficiency of the store Parts Department areas of responsibility including: proper purchasing procedures, inventory control, staff utilization, pricing, merchandising, displaying and advertising. The expertise and efficiency of our team delivers first class service to our customers, safely and reliably and we offer a variety of career opportunities across our dealership network.Helping customers satisfy their transportation needs since 1986, Gordon Truck Centers, Inc. (GTC) is an expanded network of 18 dealerships doing business as Freightliner Northwest, Western Star Northwest, TrailerCraft and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Fuso, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications.

GTC offers a market-competitive salary and benefits including healthcare, 401k with company match, paid time off, and education assistance. Manage the department P&L;, control costs and create/implement profitability growth opportunities. hiring, training, scheduling, payroll, retaining, coaching, setting and monitoring goals and ensuring acceptable performance. Design and maintain a staff cross-training program (tracking and documenting all tasks).

Ensure all staff have completed their required monthly trainings in Company Learning Management system. Manage,



monitor and maintain inventory control in order to minimize obsolescence and maintain healthy stock to include; Champion Elite Support Continuous Improvement initiatives to ensure parts procedures are efficient. Incorporate and maintainour Continuous Improvement policiesto establish a clean and organized department; Build relationships with customers and handle customer complaints immediately and according to dealership guidelines.

Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction. Implement processes to continually promote sales specials to customers. Manage freight recovery for all freight carriers for inbound/outbound freight.

Work with sales and corporate staff to set a pricing policy that balances volume, customer loyalty, and the cost of doing business. Collaborate with leadership to establish department goals and utilize project management tools to meet deadlines. Communicate on a regular basis to upper management successes, failures and needs of the department.

E. assist counter team and phones at busy times).

Experience : Minimum of 4 years parts management or equivalent experience required. Solid working knowledge of dealership level parts department. Excellent customer service skills. Able to work with minimal supervision and direction. Procede, DTNAConnect, PartsPro, Paragon, Power BI Reporting, Cummins, CAT and Absorb. Requires standing, bending, stretching,



and manipulating a computer keyboard, use of a telephone.

Environmental Demands : Hours : Mon-Fri, 8AM to 4:30PM, must have shift flexibility. Off-hour shifts may be required occasionally or for special events.

Gordon Truck

Centers, Inc. (GTC) provides a healthcare plan that covers medical, dental, vision and prescription benefits for eligible employees as well as a basic group term life insurance policy and employee assistance program (EAP). Eligible employees can enroll in our company Health Savings Account (HSA). For retirement savings, GTC offers traditional pre-tax 401(k) and post-tax Roth 401(k) options.

Employees receive paid vacation, personal time off (PTO) and six (6) paid holidays. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

E-Verify Program Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.

For up-to-date information on E-Verify, go to click on 'E-Verify' located near the bottom of the page. #

📌 Parts Manager - Olympia, Wa (Winnipeg)
🏢 Freightliner Northwest
📍 Winnipeg