PC Assembly & Technical Support Technician

Company: Powernode Computer Inc.

Location: Markham, Ontario

Job Type: Full-Time, Permanent, On-Site

Powernode Computer Inc. is looking for an experienced PC Assembly & Technical Support Technician to join our team in Markham.

We operate in a fast-paced environment and need someone who can assemble computers efficiently, diagnose hardware and software problems, test returned products, and resolve technical issues with minimal supervision.

The ideal candidate has strong hands-on PC hardware experience, excellent troubleshooting skills, and solid knowledge of Windows operating systems, device drivers, and BIOS configuration.

Key Responsibilities

PC Assembly & Quality Control

- Assemble desktop and gaming PCs according to specifications and production requirements.
- Install CPUs, motherboards, RAM, graphics cards, SSDs, power supplies, and air/liquid cooling systems.
- Install, configure, and troubleshoot Windows operating systems, device drivers, and BIOS/UEFI.
- Perform system diagnostics, stress testing, and final quality checks.
- Identify and resolve assembly and hardware compatibility issues.
- Meet daily production targets while maintaining consistent quality.

Hardware & Software Troubleshooting

- Diagnose hardware and software issues, including no-boot, no-display, crashes, overheating, and performance problems.
- Troubleshoot Windows installation, startup, activation, and driver compatibility issues.
- Install and update motherboard chipset, graphics, network, and other device drivers.
- Identify defective components and perform replacements, repairs, and retesting.
- Provide technical support to internal teams and assist with customer technical issues when required.





RMA Testing & Processing

- Inspect, test, and diagnose returned PCs and computer components.
- Test motherboards, graphics cards, RAM, SSDs, power supplies, and other hardware.
- Identify whether failures are caused by hardware, operating systems, drivers, or configuration issues.
- Accurately document test results, serial numbers, identified faults, and corrective actions.
- Prepare tested products for repair, return to inventory, or further processing.

Requirements
- Minimum 1 year of hands-on experience in PC assembly, computer repair, or technical troubleshooting.
- Strong knowledge of desktop PC hardware and component compatibility.
- Good working knowledge of Windows 10/11 installation, configuration, and troubleshooting.
- Experience installing, updating, and troubleshooting device drivers.
- Experience with BIOS/UEFI configuration and firmware updates.
- Strong ability to diagnose and resolve hardware and software problems independently.
- Familiarity with hardware diagnostic and stress-testing tools.
- Ability to work quickly and accurately in a fast-paced production environment.
- Strong problem-solving skills, attention to detail, and teamwork.

Preferred Qualifications
- Experience with gaming PC assembly and liquid cooling systems.
- Previous experience with RMA testing and hardware diagnostics.
- Experience in high-volume PC assembly or production environments.

Work Location: In person – Markham, Ontario To Apply: Please submit your resume outlining your PC assembly, Windows OS, driver troubleshooting, and computer repair experience. Pay: $17.92-$27.47 per hour

Expected hours: 40.0 per week

Perks

- On-site parking
- Paid time off

Work Location: In person

📌 PC Assembly & Technical Support Technician (Markham)
🏢 Powernode Computer
📍 Markham