PERFORMANCE HEAD COACH Who is a Performance Head Coach?

The Performance Head

Coach is responsible for providing exceptional service to all Members accessing Performance Programming through the development of their Coaches, while ensuring the overall success of Performance Programming and creating a sense of community. Additionally, the Head Coach provides high-quality coaching, engagement and instruction to their coaches. Excellent time management, planning and organizational skills Proven leadership ability with a passion for helping others lead healthier lifestyles Superior influencing and coaching skills Proactive, flexible and adaptable Ability to set and manage priorities judiciously, solid judgment and critical thinking skills Previous small group or team training experience Previous customer service experience Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility Responsible for the hiring, training, performance and development of the Performance Coaches Responsible for ensuring Performance Program success Responsible for implementing and managing all administration, policies, procedures and systems as directed by the Vice President of Group Experience with reference to the Performance program.

Input to a collaborative approach to planning and execution of Performance classes.



Implement all Performance directives as per the Vice President of Group Experience Responsible for leading Performance Starter classes 2 - 4 per week Consistently working to build and maintain Performance Member base, including walk arounds, Performance Trials, phone calls to existing Members, outreach to community events when required, booths, testimonials, etc. Visible time at the Front Desk before Performance Classes and working to build great relationships and a solid Performance community Promote Performance through Social Media accounts, Newsletters and Special Events, as directed by the Vice President of Group Experience You will belong to a Performance Head Coach network, and on occasion will be asked to collaborate on programming development and education content Handle Performance Member complaints and concerns Plan and deliver training for Coaches for team practices and development as directed Ongoing training and development to ensure a long and successful career path Group health care plans Diversity and Inclusion We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

📌 Performance Head Coach - Calgary Creekside
🏢 GoodLife Fitness Centres
📍 Calgary