THE OPPORTUNITY

We are looking for a friendly, organized and detail-oriented Pharmacy Assistant to join our team in a full-time Monday-Friday role.

This is a hands-on role that supports both patients and the pharmacy team. You'll work across the dispensary, reception and packaging stations, helping manage prescriptions, patient requests, inventory, deliveries and day-to-day workflow.

WHO YOU ARE

You're personable, organized, dependable and comfortable working in a busy healthcare environment. You communicate clearly, protect patient confidentiality and pay close attention to detail. You can manage changing priorities, work independently when needed and contribute positively as part of a team.

You're also willing to learn new systems and procedures and understand that accuracy, patience and respectful service are essential in a pharmacy setting.

WHAT YOU'LL DO

Greet patients and customers warmly and professionally

Answer phone calls and inquiries courteously and efficiently

Assist patients with prescription refills, delivery options, and general questions.

Promote and book pharmacy services, including blister packaging and medication reviews with the pharmacist

Assist patients with applications for the Newfoundland and Labrador Prescription Drug Program

Read and interpret prescriptions and enter prescription information accurately into Kroll software

Assist with packaging and labelling prescriptions under pharmacist supervision





Troubleshoot third-party insurance issues and help ensure prescription pricing is accurate

Prepare tablet, capsule and liquid medications, weigh and package creams, and manage blister packs

Manage prescription workflow and ensure prescriptions are bagged and ready for pickup as instructed

Process payments, coordinate deliveries and book phone appointments

Receive and process medication orders, restock supplies and help monitor inventory and expired medications

Support special clinic days, including flu and COVID-19 vaccination clinics

Maintain a clean, safe and organized dispensary and comply with infection-control protocols

YOU BRING

Strong customer service and communication skills

Excellent attention to detail and a commitment to accuracy

Strong organization skills and the ability to manage multiple priorities

Comfort using computers and learning pharmacy software and systems A professional approach to confidentiality and patient privacy

Ability to work independently with minimal supervision and contribute as part of a team A positive attitude, reliability and willingness to learn

Previous pharmacy, healthcare, medical office, customer service or Kroll experience is a strong asset.

Pay: $18.00-$24.00 per hour

Benefits

- Casual dress
- Adaptable schedule
- On-site parking
- Store discount

Work Location: In person

📌 Pharmacy assistant (St. John's)
🏢 PharmaChoice
📍 St. John's