The OpportunityThe Pharmacy Program Manager contributes to the design, refinement, and execution of pharmacist-facing features and clinical programs within MedMe's platform. This role works closely with Product, Customer Success, and cross-functional teams to translate real-world pharmacy practice, regulatory requirements, and policy considerations into scalable software workflows.

The Pharmacy Program

Manager supports the full lifecycle of clinical features and programs from early discovery and scoping through pilot deployments, launch, and iteration, applying clinical judgment, regulatory awareness, and systems-level thinking. The role is execution-focused, with an emphasis on usability, safety, and alignment with how pharmacies operate day to day. Increasingly, the role also helps MedMe make better use of the clinical data captured on the platform, turning it into recommendations and opportunities that improve patient care and grow pharmacy services.

Our mission is to build an all-in-one cloud-based platform that enables pharmacists to schedule, document, and manage clinical services at scale. With over 4,500 pharmacies using our software, we've facilitated more than 25 million patient services, transforming pharmacies into community health hubs across North America. Collaborate with the Product team to design, refine, and iterate pharmacist-facing workflows, services, and platform features grounded in real-world pharmacy practice Participate in structured feedback loops including UAT, internal reviews, pilot deployments, and post-launch evaluation cycles Interpret clinical guidelines, pharmacist scope of practice, and relevant policy or regulatory changes to identify required product behavior Translate jurisdiction-specific requirements into structured workflows, product logic, configuration decisions, and documentation expectations Design end-to-end clinical workflows that consider the patient's full care journey, not just a single appointment Support the planning and execution of clinical feature or service pilots,



documenting real-world implementation constraints and operational edge cases Support data standardization across clinical services so the information captured is consistent and usable for value-based contracts, payer and specialty programs, and internal analysis Design clinical documentation to capture the information those recommendations depend on Help to create a library of clinical recommendations: the criteria behind each one, which patients it applies to, how often, and how it varies by jurisdiction and service model, with regular clinical review Proactively analyze clinical data to identify new service opportunities for pharmacies and bring evidence-based recommendations to Product Licensed pharmacist in good standing with a Canadian provincial regulatory authority, with 3+ years of practice experience, ideally in community pharmacy Hands-on experience delivering expanded-scope services such as minor ailment assessment and prescribing, vaccinations, medication reviews, or chronic disease management Ability to take a clinical guideline or regulatory change and turn it into specific, buildable requirements: what the workflow does, what gets documented, and where the edge cases are Systems thinking: you consider how a service fits into the patient's full care journey and into how a pharmacy runs day to day A high bar for clinical safety and accuracy, paired with a practical sense of what works in a busy pharmacy Comfort with data: you can work through service data in spreadsheets or BI tools, spot patterns, and back a recommendation with evidence Ownership and follow-through in a scaling company where priorities shift and not everything is defined yet Bonus points: experience in health tech or pharmacy software (product, implementation, or clinical informatics); SQL or similar data skills Up to speed on the platform, our clinical services, and the requirements in each jurisdiction we serve.

Working relationships in place with Product, Customer Success,



and the clinical team, and shadowing active scoping, UAT, and pilot work. Contributing clinical input to scoping and UAT on live product work. First clinical data standards and an initial set of clinical recommendations drafted for review.

Long-term: A clinically reviewed library of recommendations that pharmacists see on the platform, consistent data capture across services that supports value-based contracts and payer programs, and a regular cadence of evidence-based service opportunities brought to Product.

How We

Use AIAt MedMe, we use AI to help us organize and manage applications, so our team can spend their time where it matters most. AI helps us stay organized, not make decisions. Full coverage for dental, vision, physical, and mental health, plus a health spending account to cover additional wellness needs Secure your future with our Group Registered Retirement Savings Plan (RRSP) We support your growth with a yearly budget dedicated to learning opportunities Work-from-Home Stipend: A dedicated stipend to help set up and maintain your ideal home office Office Closure for Holidays: Enjoy 1 week of company-wide office closure during the holidays Participate in exciting on-site team retreats for collaboration and bonding LocationThis is a hybrid position, based at our office located at the intersection of Adelaide and Spadina in Toronto, with in-person work required 2-3 days per week, aligned to operational needs.

Occasional travel is expected for customer meetings, partner discussions, and industry events. Remote candidates may be considered on an exceptional basis based on experience.

Equal Opportunity & AccessibilityMedMe is a proud equal chance workplace that is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Our co-founders were named to Forbes 30 Under 30 for their work building MedMe. MedMe is part of the 2025 C100 Growth Cohort, a selective community of Canada's top scaling companies.

CAD $90,000.00 - $115,000.00

📌 Pharmacy Program Manager (Winnipeg)
🏢 MedMe Health
📍 Winnipeg