Job Summary The Physiotherapy Clinic receptionist helps patients navigate appointments and clinic processes while supporting an organized, welcoming front desk. This role combines patient service, scheduling, and administrative coordination in a physiotherapy setting.

Responsibilities

- Welcome patients, manage check-in and appointment scheduling, and provide clear information about clinic procedures.
- Answer and route calls using multi-line phone systems, respond to routine questions, and direct clinical concerns to the appropriate team member.
- Maintain accurate patient records in electronic medical records systems, protect confidential information, and update administrative documentation.
- Coordinate appointment changes and communicate relevant updates to clinicians and colleagues. Your impact:



accurate scheduling and records help the care team stay prepared and patients feel supported.

Experience Required: Clear communication, patience, accurate recordkeeping, basic computer skills, and the ability to manage front desk tasks and multi-line calls with care. Familiarity with medical terminology and electronic medical records supports accurate patient administration. Preferred: Office or administrative experience, medical office experience, or dental office experience, including work as a dental receptionist. Experience with Epic or Dentrix is an advantage.

Pay: $22.00 per hour

Expected hours: 20.0 – 32.0 per week

Advantages

- Flexible schedule
- On-site parking

Work Location: In person

📌 Physiotherapy Clinic receptionist (Surrey)
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