We are Premier Marine Insurance Group (West) Inc. and Premier Canada Assurance Managers Ltd., a Canadian Managing Underwriting Agency that has been writing specialty lines for domestic and Lloyd's insurers since 1989. A leader in the Specialty Insurance industry, 100% Canadian owned. We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team.

You'll make sure new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation are completed accurately and on time. You'll give the team clear priorities, build consistent ways of working and partner closely with Underwriting, Finance and other business teams to keep work moving and service standards high. You will coach and develop employees, balance workloads, monitor quality and turnaround times, resolve processing issues and identify practical ways to improve our workflows.

Your leadership will help our underwriters serve brokers effectively and support the overall strength of our underwriting operation. Support employee onboarding, training and ongoing development, and provide clear, regular feedback. Identify team training needs and build technical knowledge, confidence and consistency.

Oversee the accurate and timely processing of new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation. Quality, service and continuous improvement Develop quality-control measures that improve consistency and reduce rework. Support the implementation and adoption of system, workflow and process changes.





Performance reporting and collaboration Develop and monitor operational measures that provide clear visibility into workload, quality and team performance. Provide management with regular updates and useful insights on volumes, service levels, backlogs, accuracy and resource needs. Build strong working relationships with Underwriting, Finance and other internal partners.

A minimum of five years of progressive experience in Canadian property and casualty insurance, preferably in processing, underwriting support, policy administration or a similar operational role.

Experience leading, supervising or providing day-to-day direction to employees. Solid knowledge of insurance policy administration and processing, including new business, renewals, endorsements, cancellations, policy issuance and related documentation. Excellent attention to detail and a clear commitment to accuracy, quality and timely service.

Strong organizational and workload-management skills, with the ability to manage competing priorities. Proficiency with Microsoft Office and the ability to work effectively with insurance policy administration and underwriting systems.

Business Expertise: Experience in commercial property and casualty, specialty insurance or an MGA environment an asset.

Experience leading or supporting process-improvement initiatives and developing procedures, workflows or operational controls an asset. Vacation, hybrid work and support for professional development, including leadership development.

Use of AI: We may use artificial intelligence tools to help screen, assess or select applicants for this role. We're committed to employment equity, diversity and inclusion, and we welcome applications from everyone.

📌 Processing Manager (Winnipeg)
🏢 Premier
📍 Winnipeg