Technologie Role OverviewThe Global Product Owner, Observability is accountable for defining, owning, and executing the enterprise observability strategy for the bank. Operating with enterprise influence, this role provides strategic direction and dotted-line leadership to three horizontal capability teams-Enterprise Monitoring Tools, Application Performance Monitoring (APM), and Site Reliability Engineering (SRE)-ensuring their priorities, investments, and execution are aligned to the enterprise roadmap. The role regularly engages with senior and executive leadership, translating complex technical concepts into clear business outcomes, progress updates, and value realization.

Define, maintain, and evolve the bank-wide observability vision, strategy, and multi-year roadmap spanning infrastructure, platforms, applications, and digital services. Ensure observability capabilities extend to AI-enabled systems, providing visibility into model behavior, performance, and operational health as part of the broader observability strategy. Provide dotted-line accountability and strategic direction for Enterprise Monitoring Tools, APM, and SRE teams.

Drive horizontal alignment across engineering, operations, architecture, data, and platform teams in a federated environment. Ensure observability metrics include appropriate coverage for AI-enabled services, such as model stability, drift indicators, and operational risk signals where applicable. Monitor and measure progress against the roadmap, including adoption, benefits realization, risk reduction, and cost efficiency.

Prepare and present clear, outcome-focused updates to executive-level audiences, translating technical signals into business and risk-focused insights. Optimize observability platform efficiency, performance, and cost across multiple vendors.



Advance self-healing and auto-remediation capabilities using actionable telemetry, automation, and policy-driven responses across platforms and services.

Drive the long-term progression toward NoOps-aligned operating models, where observability, automation, and governance enable safe, scalable, and repeatable operations. Ensure observability capabilities support governance, security, and risk management, including traceability, logging, and auditability. Establish observability requirements for AI-enabled systems to support explainability, accountability, and model risk management.

Partner with security, risk, data, and architecture teams to ensure compliance with enterprise security, privacy, and regulatory standards. Senior-level experience owning enterprise-scale technology platforms or products. Deep hands-on experience with Dynatrace, including APM, infrastructure monitoring, and advanced observability use cases.

Strong experience with cloud-native observability tooling in Azure and AWS environments. Robust executive-level communication skills, with experience presenting to senior leadership forums. Les salaires pour les postes à temps partiel seront calculés au prorata du nombre d’heures travaillées régulièrement.

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📌 Product Owner - Banque (F/H) (H/F)
🏢 BMO Financial Group
📍 Winnipeg