About JY Care

JY Care is a Canadian-owned healthcare company specializing in producing premium-quality medical devices and natural health products (NHP). As an OEM gummy manufacturer and trusted partner in the healthcare industry, we provide customized solutions to meet the unique needs of our clients. We pride ourselves on delivering innovative, high-quality products and maintaining strong relationships with our customers.

Position Summary The Production Supervisor plays an important operational role within JY Care’s manufacturing team. Reporting to the Production Manager, the Production Supervisor is responsible for coordinating daily production activities, supervising production staff, ensuring compliance with GMP and safety standards, and supporting consistent, efficient manufacturing of Natural Health Product (NHP) gummies.

This position is hands-on and focused on day-to-day execution. The Production Supervisor ensures that production lines run safely, efficiently, and according to established Standard Operating Procedures (SOPs). They help maintain documentation, support quality and compliance activities, and act as a key link between production, maintenance, warehouse, and quality teams.

The ideal candidate is an organized and dependable supervisor with experience in regulated manufacturing environments and a solid understanding of food, pharmaceutical, or nutraceutical processes.

Position Responsibilities

Production Operations

- Assist the Production Manager in preparing and maintaining daily and weekly production schedules.
- Coordinate line start-up, changeovers, and shutdowns to ensure smooth operations.
- Monitor production performance (yield, downtime, waste) and escalate issues to the Production Manager as needed.
- Adjust routine process parameters under guidance to maintain consistency in product texture, yield, and quality.
- Ensure all production activities follow established SOPs and safety procedures.

Quality and Compliance





- Ensure accurate and timely completion of Batch Production Records (BPR), sanitation logs, checklists, and other required documentation.
- Maintain cleanliness, allergen controls, and GMP standards throughout the production area.
- Support quality and regulatory audits by providing documentation and answering operational questions.
- Assist in implementing corrective actions (CAPAs) and improvements to compliance processes.

Team Supervision & Development

- Supervise production staff during daily operations, assigning tasks and monitoring performance.
- Lead onboarding and structured on-the-job training for new production employees.
- Provide ongoing coaching and feedback, identifying individual and team development needs and building training plans to close gaps.
- Reinforce safe work practices and promote a culture of teamwork, accountability, and continuous learning.
- Support career growth and cross-functional skill building where appropriate.

Continuous Improvement Support

- Identify opportunities to reduce waste, improve efficiency, and enhance line performance.
- Participate in continuous improvement or Lean initiatives led by the Production Manager.
- Contribute to basic troubleshooting and root-cause analysis.

Inventory and Equipment Coordination

- Ensure proper handling, labelling, and movement of raw materials and packaging.
- Work with Supply Chain and warehouse teams to maintain FIFO practices.
- Report equipment issues promptly and coordinate with maintenance staff to minimize downtime.

Qualifications – What You Bring

Required Qualifications

- Diploma or certificate in Food Science, Manufacturing Technology,



Engineering, or a related field; equivalent practical experience is accepted.
- 3+ years of experience in a regulated manufacturing environment (food, nutraceuticals, pharmaceuticals, or similar).
- 1+ years of experience in a lead or supervisory role.
- Working understanding of GMP, HACCP, or other quality systems.
- Familiarity with basic production metrics such as yield, downtime tracking, or OEE.
- Strong communication skills and the ability to supervise and motivate team members.
- Comfort working in a fast-paced environment with attention to detail and safety.

Preferred Qualifications

- Experience in gummy, confectionery, or Natural Health Product manufacturing.
- Experience with ERP or production planning systems (e.g., NetSuite).
- Training in Lean, Six Sigma, or other continuous improvement methodologies.

Working Conditions This role requires standing for extended periods on the production floor and occasional lifting up to 30 lbs. Shift schedule is Monday to Friday, 8am-4:30pm, with occasional weekend coverage during peak production.

Core Competencies

- Team Leadership: Ability to supervise production staff, give explicit direction, and maintain a positive team environment.
- Quality and Compliance: Strong understanding of GMP expectations and commitment to product integrity.
- Operational Execution: Comfortable operating and troubleshooting equipment, following SOPs, and ensuring consistent production runs.
- Continuous Improvement: Proactive in identifying issues and suggesting improvements.
- Work Ethic and Reliability: Dependable, punctual, and committed to maintaining high operational standards.
- Communication: Clear, respectful communication with production employees and other departments.

Pay: $52,000.00-$80,000.00 per year

Benefits

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Production Supervisor (Markham)
🏢 JY Care
📍 Markham