Overview

Reform Health & Wellness is a multidisciplinary clinic in Red Deer offering chiropractic care, acupunture, massage therapy, and counselling/psychology. We’re looking for a reliable, organized receptionist who enjoys working with people and can keep the front desk running smoothly and managing multiple practitioners schedules.

What you’ll do:

- Welcome patients and handle check-ins and checkouts.

- Answer phone calls and emails, help patients book appointments, and respond to general clinic questions.

- Use Jane App to manage practitioner schedules, cancellations, waitlists, and patient records.

- Process payments, issue receipts, and assist with direct billing.

- Keep the reception area organized and handle patient information with care and discretion.

What we're looking for:

- Hands-on Jane App experience in a clinic setting is required. You should be comfortable booking and rescheduling appointments, managing multiple practitioner schedules, and processing payments in Jane.

- Comfortable working on a Mac, including managing email, working with PDFs and online forms,



and switching between applications throughout the day.

- Warm, qualified communication in person, over the phone, and by email. You make patients feel welcome, explain things clearly, and stay courteous when someone is frustrated or needs extra help.

- Strong multitasking and prioritization skills. You can greet a patient, handle an incoming call, and coordinate a schedule change while keeping track of what still needs follow-up.

- Reliable, punctual, and dependable. You take ownership of your work, follow through on tasks, and communicate promptly when something needs attention.

- Attention to detail and discretion when handling appointments, payments, and confidential patient information.

- Team-oriented and proactive. You communicate clearly with practitioners and coworkers, pitch in when the clinic gets busy, and take initiative during quieter moments.

- Experience with insurance direct billing is an asset.

- Social media experience is a bonus

Pay: From $19.00 per hour

Work Location: In person

📌 Receptionist/Administrator (Red Deer)
🏢 Reform Health u0026 Wellness
📍 Red Deer