Reception/Office Manager | Okanagan Integrative Health

Okanagan Integrative Health is hiring an experienced Receptionist/Office Manager to lead the day-to-day operations of our busy clinic. We’re looking for someone dependable who can keep the front desk running smoothly, support the practitioners, take initiative, has strong management skills, and run scheduling and billing operations. This is a very busy office with 17 practitioners.

Duties:

- Oversee daily front desk operations
- Coordinate practitioner schedules, reception coverage, and last-minute changes
- Oversee booking, billing, payments, and administrative follow-up.
- Maintain organized filing systems, prepare, type, and proofread routine documents using Microsoft Office and Google Workspace.
- Handle patient concerns professionally and maintain confidentiality
- Spot recurring problems and improve the processes that keep the clinic running smoothly.
- Support and train reception staff so patients receive consistent service.

What you’ll bring

- Previous experience managing a busy office or leading a high-volume front desk is required.



Healthcare clinic experience is an asset.
- Reliability and strong follow-through. Your team can count on you to take ownership and close the loop.
- Flexibility to adapt to changing priorities and help with coverage when needed.
- Solid organizational skills and the judgment to decide what needs attention first.
- Clear, professional communication with patients, practitioners, and staff.
- Comfort with scheduling and billing software.

What we offer:

- Strong team atmosphere
- Opportunities for growth
- Yearly health spending account
- Corporate & group events

Requirements Jane App experience is required.

Strong organizational skills, computer skills, accurate data entry, filing, customer service, and professional phone etiquette are practical capabilities for managing office operations and supporting visitors. Familiarity with Google workspace, Mac computers, spreadsheets, inventory, & slack.

Pay: From $26.00 per hour

Benefits

- Extended health care

Work Location: In person

📌 Receptionist/Office Manager (Kelowna)
🏢 Okanagan Integrative Health
📍 Kelowna