Job ID

79594

Job Title

Recreation Program Administrator

Regular/Temporary

Regular

Location

Central Campus

Open Date

2026/11/05

Job Type

Limited Term (>12 months)

Close Date

2026/11/14

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

Ath&Rec; Recreation & HL

Full/Part Time

Full time

Salary Grade/Band

Grade 6

Salary Range

$26.99 - $38.03 (hourly)

Job Code

JD1712

Existing Vacancy

Yes - Backfilling as Existing

Contract Duration

24 Months

Target Number of Openings

1

Hours per Week

35

Posting Details

Schedule

35 hours per week, 8:30am - 4:30pm, M-F with evenings and weekends as needed.

Education Level

2 year College Diploma and Personal Training Certificate, CPR and Standard First Aid Training are requirements.

Career Level

Requires 1 year of relevant experience.

Union Group

UNIFOR Unit 1

Expected Fill Date

November 30, 2026

Pay Grade and Range

Grade 6, $26.99 - $38.03

JD and Title

JD1712, Recreation Program Administrator

Location

DBAC McMaster Main Campus

Unit/Project Description:

The Department of Athletics & Recreation serves our McMaster University and greater Hamilton communities, offering programs and services, facilities and expertise to support the cultivation of the human potential and wellness in each of us - and we aim to be the best at what we do. We recognize the value in offering active invitations, not just open doors, and are committed to leading and learning alongside our community members to build a strong and inclusive community over time.

We are recruiting for a Recreation Program Administrator for our fitness center facility at The Pulse! The Pulse Fitness Centre is one of the largest university fitness centers in Canada with over 20,000 square feet of active space. The Pulse has cutting edge fitness equipment, friendly and knowledgeable staff as well as a team of certified personal trainers and fitness instructors.

Job Summary:

Responsible for supporting with the implementation of departmental projects/ activities. Provides expertise in equipment layout, inventory management, and moving logistics, as well as developing and implementing fitness programming initiatives. Assists in the day-to-day administrative operations of the department.

Purpose and Key Functions:

- Plan, develop, schedule and implement programs and workshops.
- Conduct client surveys and analyze results to assess client satisfaction and identify opportunities for the centre and program improvements.
- Plan and execute moves of fitness equipment.
- Design and plan fitness equipment layout for the Pulse.
- Demonstrate knowledge of fitness equipment, industry standards, and equipment maintenance requirements.
- Oversee the scheduling of casual and student staff.
- Write and maintain a variety of documents including, but not limited to, staff training manuals, reports, correspondence, posters and flyers.




- Communicate programs and events with members and student staff via social media, email, and internal postings on screens and posters
- Administer and maintain information in recreation management software, including program setup, facility bookings, participant registration management, and data accuracy.
- Track data for program and facility use and write summary reports accordingly.
- Develop estimates of time, resources, and budgets for various program activities and events.
- Receive and resolve customer complaints. Escalate problems to appropriate parties.
- Maintain and order program supplies.
- Plan and coordinate a variety of events and activities.
- Gather and compile information on equipment and make recommendations.
- Demonstrate various physical activities and the use of recreational equipment.
- Apply risk management and health and safety policies and procedures in all aspects of the program.
- Gather protocols and procedures from other programs to follow industry trends related to standards of care and programming.
- Follow up and ensure appropriate implementation of decisions made by supervisor.
- Resolve problems within area of responsibility, consult relevant documentation, and liaise with appropriate resource persons to obtain and provide information on a variety of diverse and administrative issues.
- Answer vendor inquiries via telephone, email, and in person that are specific in nature.
- Provide policy and procedure information to others.
- Collect, verify, and input data into a variety of spreadsheets and databases.
- Classify, sort, and file correspondence, records, and other documents.

Supervision: No formal supervision of others is required.

Requirements:

- 2 year College Diploma
- Requires 1 year of relevant experience.
- Personal Training Certificate, CPR and Standard First Aid Training are requirements.

Assets:

- Experience working in a fitness centre, recreation centre, campus recreation environment, or similar wellness facility.
- Experience planning, promoting, coordinating, and evaluating fitness programs, group fitness classes, workshops, challenges, and special events.
- Personal Trainer Certification and/or Group Fitness Instructor Certification from a recognized organization.
- Experience with recreation management software, program registration systems, social media promotion, and data tracking/reporting. Additional Information:

How To Apply To apply for this job, please submit your application online.

Employment Equity Statement





McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

- Human Resources Service Centre at (phone hidden) ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679

to communicate accommodation needs. Hybrid Work Language To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews.

If you have any questions as you move through the hiring process, please reach out to [email protected] or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.

📌 Recreation Program Administrator (Canada)
🏢 McMaster University
📍 Canada