Drive technician service delivery through process improvement, resource utilization, and regulatory compliance across assigned regions. BGIS needs operational leadership focused on reliable execution.As Regional Operations Manager, you oversee skilled trades technicians and help achieve service level agreements and performance metrics. Your work includes managing orders, time, expenses, labor loading, callbacks, and corrective solutions.

You collaborate with Dispatch and CMMS teams to maintain effective service delivery.Key Responsibilities: Manage work orders and weekly expendituresCoordinate technician time, expenses, and resource utilizationReview processes and implement standard operating proceduresInvestigate operational issues and drive timely resolutionCollaborate with Dispatch and CMMS teamsRequirements: Five to ten years of trades operations work experienceFive years supervising or managing skilled trades operationsAbility to develop and implement processesAbility to influence, persuade, and negotiateCommunity college diploma or equivalent trainingUse service delivery, process development, and cost-control expertise to strengthen regional technician operations at BGIS.

📌 Regional Service Delivery Manager (Winnipeg)
🏢 BGIS
📍 Winnipeg