As we expand our integrated communications practice, we’re looking for an Account Director who brings senior client leadership, strategic excellence, and the ability to inspire and elevate teams.Own senior client relationships, serving as a primary strategic counsel and trusted day-to-day escalation point.quarterly business reviews, campaign strategy presentations, issue management conversations), ensuring delivery of executive-ready thinking and materials.manage scope strategically and address risks early with decisive solutions.Keep senior leadership informed with solid “managing up” practices aligning on priorities, escalations, and opportunities.Provide oversight across programs to ensure timelines, budgets, resourcing, and output quality meet expectations, without being executionally embedded day-to-day.Partner with internal leadership on account forecasting, resourcing plans, and scope management, ensuring the business is healthy and set up for delivery.Identify and mitigate risks across workflow, budget, team capacity, and client expectations; drive solutions that protect quality and margins.Establish and refine account processes that improve efficiency and create consistent, scalable ways of working.Ensure the team is operating with clarity: aligned briefs, strong project plans, and effective collaboration across disciplines.Lead, mentor, and develop a multi-level account team, providing coaching that builds confidence, capability, and career growth.Set direction, delegate effectively, and empower others to lead execution, stepping in to unblock, elevate strategic thinking, and ensure quality.Provide clear, constructive feedback and performance support; identify training needsand help team members strengthen their craft.Serve as a senior strategist on Earned+ programs, ensuring media approaches are grounded in insight, cultural relevance, and business impact.Oversee the development of press materials, messaging, and spokesperson counsel, ensuring quality, consistency, and strategic alignment.Guide media strategy and outreach direction, ensuring targeted,



high‑value engagement

• Support clients in navigating reputation, issues, and fast‑moving news cycles with thoughtful counsel and decisive recommendations.Keep a pulse on cultural and industry shifts, translating signals into opportunities and strategic guidance for clients and internal teams.Influencer, Creator &

• Content Program Leadership Provide strategic leadership and oversight across influencer and creator programs, ensuring partner choices and content approaches ladder to campaign goals.Guide teams on creator strategy, briefing standards, content review frameworks, and measurement, ensuring consistency and quality.Partner with creative and digital leads to shape owned and social storytelling that is culturally fluent and strategically sound.Ensure content programs maintain brand integrity while maximizing relevance, engagement, and earned attention.Support senior team members in identifying organic growth opportunities by monitoring client needs, campaign performance, and emerging category trends.Contribute to the development of proactive recommendations and upsell opportunities within existing accounts.Assist in preparing new business materials, including research, competitive scans, case study development, and draft sections of proposals or presentations.Participate in brainstorms and idea development for both organic and net‑new opportunities, bringing forward insight‑driven thinking.Maintain accurate documentation of scope changes, added deliverables,



and budget impacts to support revenue forecasting and account health tracking.Build solid internal relationships to help mobilize the right teams and resources during new business or organic growth initiatives.We expect all team members to continually build AI fluency and use these technologies in their day to day tasks. Training and access to our suite of AI tools is provided to all employees.AI &

• Large Language Model (LLM) Fluency Use AI tools to enhance research, draft materials, analyze data, and identify trends.Digital &

• Social Intelligence Stay ahead of platform evolution, cultural shifts, emerging formats, and best practices across TikTok, Instagram, LinkedIn, X, YouTube, and more.Ensure digital opportunities are integrated into strategies, not siloed, guiding teams to connect culture, community, and earned attention.Help clients understand how digital culture influences reputation, relevance, and brand perception.Comprehensive health and dental coverage to support your physical and mental wellness.Generous paid time off including vacation, personal days, and a winter holiday office closure so you can recharge.Hybrid work model designed for connection and flexibility with two-days dedicated in office and three-days at your Manager’s discretion. Note that all new hires are required to be in-office three-days per week for the first 90‑days.Remote work option offered to employees after 6-months that supports where, and how, you do your best thinking.Access to mentorship and leadership development programs, through our unique Professional Coaching program, helping you build craft and confidence, and continue to progress in your career.Regular training on emerging tools and technologies, including AI literacy sessions and ethical best‑practice workshops.Culture &

• Community Agency-wide events, social activities, and volunteer opportunities that keep us connected and inspired.Mobile phone and home internet support to keep you equipped.Discretionary days every long weekend between May and October for additional down‑time (because balance matters).Access to innovative tools and platforms that help you work smarter, not harder. #

📌 Remote Account Manager-Full Time (Winnipeg)
🏢 Veritas Communications
📍 Winnipeg