Serve Allstate customers remotely as a bilingual Claims Service Representative, using communication and customer service skills for auto and property claims.

This Claims Service

Representative obtains first notice of loss reports for non-complex auto and property claims. You will answer customer questions about processes, policies, and next steps. The work includes updating claim information, coordinating claim-related communications, and supporting Express Claim Center processes.

Key Responsibilities: Take first notice of loss claims from customers Explain basic claim processes and general information Obtain necessary information from customers and third parties Schedule inspections and arrange required services Update files through data entry and documentation Requirements: At least one year of customer service experience Bilingual English and French communication skills Solid oral and written communication competency Exceptional customer service skills Ability to manage pressure and high volumes efficiently Bring bilingual communication, customer service, and claims administration skills to Allstate's remote claims support team.

📌 Remote Bilingual Claims Representative (Quebec City)
🏢 Allstate Insurance Company of Canada - Permanent
📍 Quebec City