Residential Client Advocate – Part time, Contract – Ends March 31, 2027 Job Type: Contract JOB POSTING Violence Against Women's Services Inasmuch House Residential Client Advocate Part-Time, Contract – Ends March 31, 2027 Must Have Flexible Availability Bargaining Unit Position as per Collective Agreement) Wage: $23.42 Per Hour The Residential Client Advocate will use a client-centered approach to support women-identified individuals and their dependents who are experiencing abuse and/or homelessness while offering a safe space for individuals residing in the Women's Shelter during this process.

The Residential Client

Advocate will provide service from a trauma-informed, anti racism anti oppression lens, while respecting each woman's self-determination and personal decision making. Provide direct service to women and their dependents, including but not limited to, conducting safety planning and risk management, completing assessments and admits, offering housing information and completing housing applications, offering referrals, participating in conflict resolution and offering crisis intervention by phone and through web and text-based service Engage with service users in all areas of the women's shelter Participate in developing and delivering on site groups and activities for women Ensure the overall management, safety and security of the women's shelter is maintained Keep systematic records using automated case management software and in-house tools such as log books and report templates Assist in the training and supervision of students and volunteers within the Violence Against Women's Services Department Understand and follow protocols with community partners such as Hamilton Police Services, Children's Aid Society and School board Participate in regularly scheduled staff meetings and training Work safely,



identify any health and safety concerns and report to management, and follow Mission Services workplace health and safety policies and procedures at all times Adhere to a strict confidentiality policy Other duties as required to ensure the continuation of service to residents Successful candidates will hold at minimum a diploma in Social Service Work, Degree in Social Work, is preferred Minimum two (2) years of work experience in fields of gender-based violence, child abuse, mental health, concurrent disorders, counselling and other social services supporting vulnerable women; Demonstrated understanding of gender-based violence, child abuse, mental health disorders, addiction, poverty and homelessness Demonstrated ability to provide person-centered, trauma-informed and anti racism anti oppression services and supports to women and children with diverse experiences and identities Fluency in French is an asset Varies with shift availability Must be available to work day, afternoon, night and weekend shifts Must have flexible availability Two-Step Tuberculosis Skin Test At Mission Services of Hamilton, we value diversity in our employees, and we work from an anti-racism/anti-oppression framework and strive for equity and inclusion. We strive to foster an organization that reflects the diversity of the community we serve and welcome applications from all qualified candidates.

We encourage applications from individuals from underserved and underrepresented cultural and racial communities, from First Nations Inuit and Metis communities, Two-Spirit, LGBTQIA+ communities, people living with disabilities, and those with lived experience of abuse, food insecurity, homelessness, mental health difficulties and addictions. While our recruitment system may use AI-assisted tools to help screen applications, final decisions are made by our recruitment team, and all applications receive human review.

📌 Residential Client Advocate - Part-Time, Contract - Ends March 31, 2027 (Canada)
🏢 OAITH
📍 Canada