OVERVIEW The Restaurant Supervisor oversees daily restaurant operations while actively working in the restaurant, performing hands on tasks, and engaging with guests. This role ensures food quality, guest service, team development, and compliance with company standards. The Supervisor provides guidance, coaching, and operational oversight to maintain a productive, safe, and brand compliant environment while actively supporting both front and back of house operations.

SKILLS & KNOWLEDGE

- Minimum 1-2 years restaurant supervisory experience required
- Food Handler Certification required
- Smart Serve Certification required
- Strong leadership, coaching, and team management skills
- Knowledge of food safety, sanitation, health regulations, and brand standards
- Familiarity with POS systems, cash handling, and operational procedures
- Solid organizational, problem-solving, and time-management skills
- Ability to thrive in a fast-paced, high-volume environment
- Professional demeanor, dependability, and ability to maintain confidentiality
- Must be available to work a flexible schedule, including evenings, weekends, and holidays

KEY ACCOUNTABILITIES/ACTIVITIES

- Actively participate in daily restaurant operations, supervising and guiding team members in accordance with company standards
- Lead by example to maintain high levels of food quality, guest service, cleanliness, and brand compliance
- Train, coach, and mentor team members to achieve performance goals and maintain operational standards
- Monitor staff performance, assign tasks, and coordinate shift flow to ensure efficient restaurant operations
- Ensure opening, shift, and closing procedures, checklists, and POS accountability are completed accurately and on time
- Handle cash management, shift paperwork, and daily reporting in accordance with company procedures
- Ensure all food safety, sanitation, and workplace health and safety procedures are followed consistently
- Complete and verify daily food safety documentation, including refrigerator, freezer, and hot holding temperature logs




- Ensure sanitizer buckets are prepared correctly and sanitizer concentration logs are completed according to company standards
- Review food safety logs, operational checklists, and documentation for accuracy and completion, taking corrective action when required
- Ensure proper food handling, storage, labelling, dating, thawing, and FIFO rotation procedures are followed
- Monitor cleanliness and sanitation standards throughout the restaurant, including kitchen, dining areas, guest washrooms, and storage areas
- Conduct regular restaurant walkthroughs to ensure operational, cleanliness, safety, and brand standards are maintained
- Ensure equipment cleaning, maintenance, and station standards are completed by assigned team members
- Maintain inventory, stock rotation, and product availability while notifying management of supply needs
- Implement cost control measures, waste reduction initiatives, and operational improvements
- Address guest concerns promptly and professionally, escalating as necessary per company procedures
- Support team members by providing direction, assistance, and coaching during service periods
- Collaborate with management to implement promotional and marketing initiatives in accordance with company standards
- Report operational, safety, food quality, equipment, or facility issues promptly to management
- Perform other duties as assigned to support restaurant operations and brand standards

GENERAL

- Fluent in English and effective communication with guests, team members, and management
- Compliance with all company policies, operational standards, and safety procedures is required
- Must maintain professional behaviour, confidentiality, and team-oriented conduct
- Must be available to work a flexible schedule, including evenings, weekends, and holidays
- Perform other duties as assigned to support restaurant operations and brand standards

Pay: From $17.95 per hour

Experience

- Restaurant Supervisor: 1 year (required)

Language:
- English (required)

Licence/Certification:
- Food Handler Certification (preferred)
- Smart Serve (required)

Work Location: In person

📌 Restaurant Supervisor (Brampton)
🏢 Mr. Greek
📍 Brampton