Job Overview

As an RMT, you support people through attentive, skilled service and clear communication. You help create a welcoming experience by listening carefully, explaining information in accessible terms, and keeping interactions organized. This role suits someone who can combine customer service with accurate, considerate communication.

Duties

- Welcome customers, listen to their questions, and respond with patience and professionalism.
- Explain relevant information clearly, using medical terminology appropriately when needed.
- Keep records of interactions accurate and organized, following established procedures.
- Coordinate with colleagues to share relevant updates and support consistent service.

Your impact: Clear, considerate communication helps customers feel informed and enables colleagues to provide coordinated support.





Skills

Required: Clear communication, patience, accurate recordkeeping, and basic computer skills support organized interactions and dependable service. The ability to explain information in accessible language and use medical terminology appropriately helps customers understand relevant details.

Preferred: Customer service experience is an advantage, along with confidence responding to varied questions and working collaboratively with colleagues. These strengths help maintain a welcoming experience and contribute to consistent, thoughtful support.

Pay: From $100.00 per hour

Work Location: In person

📌 RMT (Toronto)
🏢 Shery Traiding
📍 Toronto