Description Build the future with us Are you recognized for your attention to quality, courtesy, ease with numbers, and sound judgment? Would you like to put your skills to work in support of our sales force and contribute to delivering a high-quality service experience?

As a Sales Force Compensation Technician - Career Network , you will play a key role in processing sales force compensation requests. You will analyze transactions, respond to inquiries, and help clearly explain compensation rules, commissions, bonuses, and contests.

This position is a great opportunity to showcase your skills and reach your full potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment where collaboration and innovation can thrive.

What you'll accomplish with us

As a Sales Force Compensation Technician - Career Network , you will be at the heart of our mission. Here are your main responsibilities:

- Analyze and process requests for information and changes related to sales force compensation;
- Provide outstanding customer service by email and phone;
- Analyze transactions at the request of the sales force and provide the necessary explanations based on the commission schedule;
- Explain compensation rules, as well as the various bonuses and contests, to the sales force;
- Use various computer systems to make required changes to files and ensure proper follow-up;
- Identify and report unusual situations and contribute to finding solutions in a LEAN environment.

What could accelerate your success in this role We are looking for someone who:
- Is recognized for their attention to quality, courtesy, and outstanding customer service;




- Stands out for their ease with numbers and sound judgment;
- Holds a college or university diploma in administration or financial services, or has experience in a related field;
- Has 2 to 3 years of relevant experience;
- Has a good knowledge of the Microsoft Office suite;
- Has knowledge of the financial products and services offered by iA Financial Group, an asset;
- Has an advanced level of French and an intermediate level of English, as the successful candidate will be required to communicate with, provide explanations to, and process requests from the English-speaking sales force, both verbally and in writing, on a daily basis.

Why you'll love working with us
- A work environment where learning and development come together with a shared pursuit of excellence;
- Artificial intelligence in everyone's hands, helping you increase your personal effectiveness while supporting the organization's growth;
- A healthy, safe, equitable, and inclusive setting where everyone can reach their full potential and develop freely;
- The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

Competitive benefits
- Flexible group insurance;
- Competitive pension plan;
- Stock purchase plan;
- Vacation, well-being, and personal development days;
- Telemedicine;
- Employee and family assistance program;
- Ergonomic furniture program;
- Performance bonus;
- Discounts on iA products;
- And more!

Apply now and take the lead in your career, where your talent truly matters! Hesitant to apply? At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. Your place may be with us, and we want to get to know you!

📌 Sales Force Compensation Technician - Career Network (Quebec City)
🏢 iA Financial Group (Industrial Alliance)
📍 Quebec City