Arctic Kingdom delivers exceptional travel experiences across Canada's North.

Arctic

Kingdom delivers exceptional travel experiences across Canada's North. Marketing & Communications Maintain, tag, organize, and update media assets in Canto DAM for easy team access. Monitor and respond to social media messages and comments through Sprout Social in a timely, brand-aligned manner.

Draft captions, posts, and digital content; support social media planning, scheduling, and content calendars for manager approval. Support marketing campaigns, promotions, email communications, presentations, including private journey pitch deck requests, and collateral Assist with basic photo/video editing, research, reporting, vendor coordination, and brand consistency across channels. Manage and maintain website content including seasonal pricing updates and merchandise inventory/descriptions.

Sales

Support & Guest Onboarding Use HubSpot CRM and Arrows to manage onboarding workflows, guest records, required forms, and follow-up tasks. Communicate with confirmed guests regarding pre-arrival requirements, travel documentation, and practical arrangements. Assist with flight details, clothing rentals, Yellowknife accommodations and activities, add-on services, and other travel logistics.

Coordinate with Sales, Guest Services, Operations, and external providers to ensure accurate handoffs and a seamless guest experience.



Support the development and ongoing operation of Arctic Kingdom and Blachford Lodge merchandise programs and online stores. Maintain product listings, descriptions, pricing information, order records, and inventory coordination; Assist with wholesale equipment sales administration, including quotations, order processing, product information, documentation, and customer inquiries.

Support promotion and administration of guest add-ons and other ancillary offerings, including basic reporting and process improvements. Support special projects and continuous improvements to workflows, guest communications, and internal coordination. 3+ years of experience in marketing, sales coordination, guest services, hospitality, tourism, or a related field. ~ Excellent written and verbal communication, customer service, organization, and attention to detail. ~ Ability to manage multiple priorities independently and collaborate effectively in a remote, cross-functional team. ~ Experience with CRM systems such as HubSpot; familiarity with onboarding tools such as Arrows is an asset. ~ Experience with social media management tools such as Sprout Social and digital asset management systems such as Canto is preferred. ~ Experience with content creation, email marketing, e-commerce, online store administration, inventory, or order processing is an asset.

📌 Sales & Marketing Coordinator (Vancouver)
🏢 Arctic Kingdom
📍 Vancouver