Lead Account Managers across Canada remotely, hybrid, or from Toronto while driving customer retention, expansion, and long-term value realization.

As Senior Manager, Account Management, you will guide team performance and segment outcomes, including renewal health, expansion, and customer engagement. You will partner strategically with Sales and CAM leadership while supporting customers’ business goals. Success requires coaching, stakeholder management, and cross-functional influence.

Key Responsibilities

Provide performance feedback, coaching, and career development support

Develop future leaders through succession planning

Own segment-level renewal health and risk mitigation

Prioritize resources across accounts for maximum impact

Monitor expansion, renewal, customer health, and engagement metrics

Requirements

Lead five or more Account Managers or Sales Representatives

More than two years managing teams

Excellent communication, coaching, and stakeholder management skills

Ability to influence beyond direct reports

Interest in AI-driven solutions and performance efficiencies

Bring account management leadership, renewal strategy, coaching, and cross-functional partnership to customer outcomes across Canada.

📌 Senior Account Management Leader (Winnipeg)
🏢 Vena Solutions
📍 Winnipeg