Position Summary

Our client is seeking a highly skilled Senior Business Analyst with strong expertise in business process analysis, requirements gathering, and functional documentation. The successful candidate will work closely with business stakeholders and technical teams to identify business needs, document requirements, optimize processes, and support business transformation initiatives.

The ideal candidate will have experience working in SAP environments and possess excellent communication and documentation skills. Knowledge of e-commerce platforms, LIMS applications, and R&D; processes will be considered strong assets

Key Responsibilities

- Analyze, document, and improve business processes and workflows.

- Gather, validate, and document business and functional requirements.

- Facilitate workshops, interviews, and meetings with stakeholders.

- Produce high-quality business and functional documentation, including:

- Business Requirements Documents (BRDs)​

- Functional Specifications

- Process Maps and Workflows

- User Stories and Use Cases

- Gap Analyses

- Act as the liaison between business users and technical teams.

- Support solution design and ensure alignment with business objectives.

- Participate in testing activities, including UAT planning and execution.

- Assist with change management and user adoption activities.

- Collaborate with SAP teams and business stakeholders across multiple departments.

- Support continuous improvement and digital transformation initiatives.

Requirements





Required Qualifications

- Bachelor's degree in Business Administration, Information Systems, Engineering, or a related field.

- Minimum of 7 years of experience as a Business Analyst.

- Solid expertise in business process analysis and process documentation.

- Proven experience gathering and documenting business requirements.

- Solid knowledge of SAP environments and business processes.

- Excellent written and verbal communication skills.

- Strong analytical, problem-solving, and stakeholder management skills.

- Ability to travel to the United States as required.

- Fluent in English; French is considered an asset.

Preferred Qualifications (Assets)

- Experience working with e-commerce platforms and business processes.

- Understanding of LIMS (Laboratory Information Management Systems).

- Knowledge of Research & Development (R&D;) processes.

- Experience in manufacturing

- Business Analysis certifications such as CBAP, PMI-PBA, or equivalent.

Desired Competencies

- Strong organizational and documentation skills.

- Ability to manage multiple priorities and stakeholders.

- Excellent facilitation and communication abilities.

- Results-oriented with a proactive approach.

- Strong collaboration and relationship-building skills.

- Ability to work independently in a fast-paced environment.

Work Location

- Hybrid work model on Saint Laurent, Montréal.

- Occasional travel to the United States required.

📌 Senior Business Analyst – SAP & Business Process Optimization (Saint-Laurent)
🏢 IT Unlock Consulting
📍 Saint-Laurent