Crisis response leadership and incident command define this CrowdStrike role, open across the United States and Canada with Pacific Time hours required.

The Senior Manager, Response Operations leads CrowdStrike’s Business Resilience crisis response function. You will own standards, plans, playbooks, activation processes, exercises, training, readiness cadences, and after-action improvement. The work spans business, technology, cyber, product, security, and customer-impacting events.

Key Responsibilities

Own crisis response strategy, governance, roadmaps, and operating cadences

Carry designated on-call shifts and assume Incident Commander responsibilities

Coordinate crisis team roles, escalations, continuity, and customer impacts

Produce SitReps, executive briefings, and after-action reviews

Lead exercises, training,



corrective actions, and readiness improvements

Requirements

Technology, SaaS, cloud, or security-product operating experience

Willingness to support evenings, weekends, and holidays when scheduled

Corporate crisis, incident management, or resilience program ownership

Incident command, executive communication, and people leadership experience

12+ years’ relevant leadership experience and bachelor’s degree equivalent

Bring crisis-program ownership, SaaS fluency, executive communication, and incident command capability to CrowdStrike’s resilience organization.

📌 Senior Crisis Response Operations Manager (Winnipeg)
🏢 Crowdstrike
📍 Winnipeg