Shape AI-driven customer journeys as Clio’s Senior Customer Marketing Manager in Burnaby, Calgary, or Toronto on a 12-month contract.This senior role develops customer marketing strategies that increase product adoption and engagement. You will architect behavior-based journeys, apply AI-powered automation, and translate product releases into adoption campaigns. The work connects Marketing, Sales, and Customer Success through shared next-best-action logic and measurable programs.Key Responsibilities: Architect AI-driven customer journeys from onboarding through expansionDefine triggers, next-best actions, and cross-functional ownershipRun webinars, social content, and community postsBuild AI into customer engagement operationsTrack adoption metrics and recommend program improvementsRequirements: Five-plus years in B2B SaaS customer marketingExperience with AI-powered marketing automation toolsStrong written and verbal communication skillsExpertise with Salesforce, HubSpot, Pendo, or similarAnalytical, team-oriented, and project management capabilitiesBring lifecycle marketing expertise, AI fluency, and analytical judgment to Clio’s customer adoption and engagement programs.

📌 Senior Customer Lifecycle Marketing Manager (Winnipeg)
🏢 Clio
📍 Winnipeg