Full Time Commercial Excellence Monday to Friday - standard business hours Travel Required: A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams.

Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services. State-of-the-art facilities to provide high-quality products and services Flexible working environment that promotes a healthy work-life balance High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year Reporting to the Director, Department of Operational Excellence, the Senior Implementation Manager is responsible for reviewing, analyzing, and evaluating business requirements and processes for existing and future business and technology solutions.

The Implementation

Manager is accountable to document requirements, define scope and objectives, and formulate and communicate to stakeholders to support the strategic Sentrex business solutions. Expert knowledge of UX/UI Design tools is highly desired. We are looking for a highly accountable and flexible individual with passion and ability to work in a high growth-matrix organization.

The right candidate will be adept at handling many competing priorities supporting Product Management, Software Development, Quality and Business Solution teams to ensure requirements are testable and unambiguous in developing leading edge Healthcare solutions.



Communicate with and manage effectively cross functional stakeholders to understand their business requirements and develop a cohesive implementation approach taking into consideration their specific needs Manage stakeholder and project expectations through regular meetings, and status reports Troubleshoot and recommend solutions to implementation problems or challengesIdentify potential risks and issues and proactively develop mitigation strategies Monitor the post-implementation solution to ensure it is functioning as intended and providing expected results Document best practices and lessons learned to continuously improve the implementation process and stakeholder satisfaction Facilitate Business reviews to perform analysis of existing current state and future state processes and business solutions Collaborate with various stakeholders to obtain requirements and translate needs and high-level technical specifications to ensure that operational requirements are accurately represented Analyze and model business functions, processes, information flows, and data structures using methodical and consistent techniques Develop or assist in the development of SOPs, Work instructions, Forms, SOWs, scripting and process flows as part of the implementation Deliver user flows, wireframes, UX/UI mock-ups, interactive prototypes as defined by each project objective using leading industry design tools Identify information flows, processes/procedures, and data objects meeting business requirements Manage information collection from various sources and stakeholders to store, maintain and version manage the information. Prepare technical reports by collecting, analyzing, and summarizing information and trends Perform reviews and analyses of current processes using operational metrics and reports as required Conduct ad hoc analyses to investigate ongoing or one‑time operational issues Consult on issues such as business processes, workflow,



productivity, quality, and solution design Participate in strategic customer meetings and other business reviews to ensure understanding of customers’business requirements.

Minimum of 5 + years of experience as technical Business Analyst role supporting technology enabled initiatives. Ideally minimum of 5 years in system development, database and analysis and two to three years in prototyping and requirements analysis is desired. Expert knowledge of UX/UI Design tools is highly desired.

Expert knowledge of industry requirements gathering analysis and prototyping design tools Strong Knowledge of project/IT lifecycle using Agile methodology in sprint-based development Proven customer facing and facilitation experience Critical thinking, judgement, stronganalytical, conceptual, and problem-solving skills withademonstrated track recordofdelivery on various design projects Healthcare Business background with PSP (Patient Support Programs) and/or HCP (Health Care Providers) support is an asset Impeccable written and spoken communication skills Bachelor’s Degree or comparable work experience You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders. Our permanent full‑time employees are provided with a: Competitive Salary and generous vacation entitlement Competitive Benefits Package including Dental & Extended Health Advantages, AD&D;, LTD & Employee/Dependent Life Insurance Employee & Family Assistance Program The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health

Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture. Accommodations can be made available upon request for those candidates taking part in the selection process. Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process. #

📌 Senior Implementation Manager (Winnipeg)
🏢 Sentrex Health Solutions
📍 Winnipeg