Senior Director, Global Functional DevelopmentLocation : North Vancouver, on-site / hybridYour Opportunity at ARC’TERYX: As theSenior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build the skills, knowledge, and leadership needed to deliver exceptional Guest experiences and business performance.This is a global role at the intersection ofretail, business, and modern learning. You will partner closely with retail leaders and regional teams across NAM, EMEA, APAC, and China to understand business priorities, identify development needs, and create learning solutions that can scale globally while remaining relevant locally.Your portfolio will span key areas of the retail experience, including onboarding, product and brand knowledge, Guest experience, leadership, commercial skills, store operations, ReBIRD, and other emerging areas of development.You will lead a team of retail learning professionals and work closely with the Senior Director, Global Functional Development to shape the broader retail learning strategy and bring it to life.You will also be deeply connected to the retail floor. Regular time in stores will be an important part of the role, ensuring our learning is grounded in the real experiences of our store teams and Guests.The People & Culture (P&C;) team partners across the business to drive the continuous evolution of our people and business practices.Global Functional Development team, you will work alongside the Senior Director, Global Functional Development and partners across Talent Management, Leadership Development, Functional Excellence, Retail Development, and regional teams.The team is building a more connected approach to functional development, moving beyond traditional training toward practical learning solutions that help the business perform better.Global Retail Learning Strategy Leading the strategy, evolution,



and execution of the global retail learning portfolio.Translating retail priorities and business challenges into clear learning strategies and solutions.Building a global approach that creates consistency while allowing for regional and market needs.Establishing a roadmap for retail learning, identifying opportunities to simplify, connect, and scale existing programs.Partnering with the Senior Director to prioritize investments based on business need, impact, readiness, and capacity.Learning Innovation & Development Partnering with retail leaders, store teams, and subject matter experts to understand business and development needs.Diagnosing business challenges and determining when learning is the right solution.Leading the design and delivery of modern learning experiences using the right mix of digital, facilitated, experiential, and on-the-job approaches.Piloting, testing, and iterating programs based on field and business feedback.Partnering with regional retail teams across NAM, EMEA, APAC, and China to scale global learning programs.Building a particularly strong partnership with the North America retail organization, using NAM as an important environment to test and evolve current approaches.Strengthening connection and consistency across the global retail learning experience.Business Partnership & Impact Building trusted relationships with senior retail leaders and regional partners.Translating retail strategy and operational priorities into practical development solutions.Connecting learning investments to meaningful business, Guest, and employee outcomes.Using data, field insight, and feedback to measure effectiveness and continuously improve programs.Managing external partners, budgets, resources, and investment as required.Are you our next Sr Manager, Global Retail Talent Development?

You have 7+ years of experience in learning and development, retail learning, capability development, or a related field,



with experience building skills and expertise across a global or multi-market retail organization.You have a strong understanding of frontline retail and experience building partnerships with retail operations and store leadership.You are energized by being in stores, connecting with frontline teams, and understanding the realities of the retail floor.You are a strong business partner who can diagnose business and development challenges, challenge assumptions, and determine the right solution.You have strong instincts for modern learning and know how to create practical experiences that go beyond traditional training.You have an understanding of premium, specialty, outdoor, or technical retail and what makes the Arc’teryx brand and retail experience distinctive.You have experience working across global, regional, and matrixed organizations, balancing global consistency with local relevance.You are comfortable operating in ambiguity, building the playbook as you go, and bringing structure and momentum to complex work.You are genuinely passionate about retail, people, the outdoors, and the Arc’teryx brand, and you want to improve the experience for the people who bring our brand to life every day.the salary range for this role is CAD$126,000 ~ CAD$165,000Total Rewards This range reflects market alignment and the scope of the role. We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).Parental leave top-up and a nesting period for new parents.Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events),Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear). *Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better.

We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.Join us in creating positive change in ourselves, our communities, and the world.

📌 Senior Manager, Global Retail Talent Development (Winnipeg)
🏢 Arc'teryx
📍 Winnipeg