Shape AML operations controls at Sun Life through quality reviews, remediation oversight, and practical challenge. This hybrid chance supports Canada Financial Crime Compliance.

As Senior Manager, Quality Assurance and Financial Crime Operations, you will maintain procedures, templates, sampling approaches, and standards. You will independently assess operational decisions and communicate material findings to management. Your scope includes alerts, FIU investigations, EDD reviews, regulatory reporting, sanctions, and related control activities.

Key Responsibilities:

- Maintain Canada Financial Crime Operations QA framework and procedures
- Assess accuracy, completeness, timeliness, and requirement adherence
- Challenge customer-risk decisions, escalations, and investigative conclusions




- Recommend corrective actions and verify remediation addresses root causes
- Coordinate priorities, alerts, metrics, dashboards, and operational escalations

Requirements:

- Minimum five years of relevant AML, QA, audit, or compliance experience
- Experience designing sampling, quality standards, and remediation processes
- Strong practical knowledge of AML/ATF and sanctions requirements
- Data analysis, reporting, audit tools, and Microsoft Office proficiency
- Recognized AML certification, such as CAMS, considered an asset

Bring control independence, remediation discipline, and AML operational knowledge to Sun Life's Canada Financial Crime Compliance team.

📌 Senior Manager AML Operations Controls (Toronto)
🏢 SunLife
📍 Toronto