Support ranchers after purchase with customer success expertise, repeat-purchase assistance, and attentive communication. Help agricultural customers manage orders, questions, and account needs.

This relationship-driven Account Manager focuses on customer retention and satisfaction following the initial sale. You will answer calls, texts, and emails while supporting product questions, order updates, and seasonal restocking. The position also identifies relevant equipment, accessory, and service opportunities for agricultural producers and rural customers.

Key Responsibilities:

- Support product questions, order updates, and account needs
- Assist repeat purchases and seasonal restocking
- Answer inbound calls, texts, and emails




- Resolve customer concerns quickly and professionally
- Provide responsive service throughout the sales process

Requirements:

- Previous account management or customer service experience
- Robust communication and organizational abilities
- Comfort working with ranchers and rural customers
- Ability to multitask across multiple customer accounts
- Agricultural, ranching, or equipment experience strongly preferred

Bring customer-focused communication and agricultural understanding to rancher retention, repeat purchases, and dependable account support.

📌 Rancher Customer Success Manager (Calgary)
🏢 Powerflex Supply
📍 Calgary