Customer Engagement Solutions Architect (Toronto)

Customer Engagement Solutions Architect (Toronto)

07 Nov
|
TD
|
Toronto

07 Nov

TD

Toronto

Design TD customer engagement solutions using Domain-Driven Design, scalable APIs, and up-to-date architecture practices in Toronto.

As Solution Architect III, you will shape technology supporting customer onboarding, customer management, and advice. The work spans shopping and buying experiences, branch advice, and integrated capabilities across digital and assisted channels. You will apply Domain-Driven Design, headless architecture, event-driven integration, and customer-journey expertise.

Key Responsibilities:

- Design architectures supporting onboarding and customer management
- Enable unified customer views across channels and systems
- Establish design principles, constraints, patterns, and standards
- Guide integration across designers, engineers, platforms,



and stakeholders
- Mentor colleagues and share architecture best practices

Requirements:

- Seven-plus years of relevant technology platform experience
- Experience developing API-first, headless, and event-driven architectures
- Expertise in Domain-Driven Design and scalable APIs
- Breadth across customer journeys and depth in advice architecture
- Ability to manage complex, highly visible technology initiatives

Bring customer-journey architecture, Domain-Driven Design, and scalable API expertise to TD’s Technology Solutions team.

📌 Customer Engagement Solutions Architect (Toronto)
🏢 TD
📍 Toronto

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