Support maritime customers through software configuration, business process alignment, and training with Wärtsilä’s Digital Port Solutions team. This is a full time permanent appointment.

The Product Implementation Manager implements the Port Management Information System for customers worldwide. You will configure operational workflows, understand port processes, and engage users throughout onboarding. The position emphasizes standard product functionality, practical problem solving, and successful adoption rather than custom development.

Key Responsibilities:

- Align configurations with agreed requirements and product capabilities
- Configure marine services, workflows, notifications, and reporting
- Identify standard functionality meeting customer requirements
- Maintain configuration records, checklists,



and training documentation
- Collaborate with analysts, project managers, and technical teams

Requirements:

- Three to seven years in functional consulting or business analysis
- Ability to manage implementation activities independently
- Experience engaging customers and delivering user training
- Preferred knowledge of port operations or maritime logistics
- Preferred experience with SQL, Jira, integrations, or migration

Bring maritime workflow knowledge, functional consulting experience, and practical customer engagement to Wärtsilä’s PMIS implementations worldwide.

📌 Maritime Software Implementation Manager (Vancouver)
🏢 Wärtsilä
📍 Vancouver