Shape Payworks’ CRM portfolio with program governance, stakeholder alignment, and structured delivery across technology and business teams. Choose fully office-based or hybrid work, with office attendance at least three days weekly.

Reporting to the Director, IT Strategy & Innovation, the Manager, CRM Program oversees concurrent CRM initiatives and their connected priorities. You will maintain portfolio clarity, balance timelines and constraints, and establish practices supporting visibility and accountability. Salesforce exposure is an asset.

Key Responsibilities:

- Coordinate CRM initiatives from initiation through delivery
- Reprioritize backlogs and adjust delivery timelines
- Align executive steering committee and product owner priorities
- Establish reporting cadences, intake processes,



and documentation standards
- Track program-level risks, issues, and decisions

Requirements:

- Seven-plus years of progressive program or project management
- Experience managing concurrent projects and delivery constraints
- Strong relationship-building across diverse stakeholder groups
- Transparent communication with technical and non-technical audiences
- Familiarity with Agile, Scrum, or hybrid delivery methods

Apply portfolio thinking, disciplined governance, and clear communication to coordinate Payworks’ evolving CRM program.

📌 Technology Portfolio Manager CRM (Winnipeg)
🏢 Payworks
📍 Winnipeg